support specialist

support specialist Burlington

Ecodyne
Full Time Burlington 52500 - 42000 CAD ANNUAL Today
Job description

Marmon Industrial Water Limited

Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Marmon Industrial Water designs and manufacturers water and wastewater treatment equipment solutions, under the brand names Graver Water Systems and Ecodyne. Our technologies included raw water pretreatment, filtration, ion exchange, demineralization, degasification, hot lime softening, boiler make-up, condensate polishing, wastewater treatment, cooling, and oil/water separation for markets such as petrochemical/chemical, power generation and heavy industrial plants.

In this hands-on role, the IT Support Specialist will provide essential IT support to the MIW team in Burlington Ontario, while also partnering with the IT Leadership on projects to support business objectives.

Overall Responsibilities:

The list below highlights the essential job responsibilities but is not exhaustive.

  • Act as the local resource to troubleshoot and deploy hardware to employees.
  • Respond to urgent issues impacting the business’s ability to function efficiently
  • Support local server maintenance and trouble shooting as needed
  • Provide desktop support to users in collaboration with outsourced IT provider
  • Champion Marmon initiatives related to IT compliance and security
  • Partner with IT Leadership on projects to support business priorities
  • Work with stakeholders to identify and document business challenges, processes, and functional requirements.
  • Work with stakeholders and IT staff to brainstorm, plan, and implement technology solutions that solve real-world business problems.
  • Operate in the capacity of IT project coordinator as required
  • Help drive adoption of technology through training and one-on-one consultation
  • Other responsibilities as required or assigned

Qualifications, Skills, Competencies:

  • 2-3 years working in a similar capacity
  • Computer Networking, Technician, or similar education preferred.
  • Proficient in software applications, especially Microsoft Office
  • Knowledge of networking, server support
  • Successful experience in Desktop Support
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication and presentation skills
  • Strong collaboration skills in one-on-one and team settings
  • Able and willing to complete hands on, physical aspects of the role
  • Available for occasional travel within North America

Learn more at www.marmonindustrialwater.com

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law .

About Ecodyne

Revenue: $5 to $25 million (USD)
Size: 51 to 200 Employees
Type: Company - Private
Website: www.ecodyne.com
Year Founded: 1925

support specialist
Ecodyne

www.ecodyne.com
Burlington, Canada
$5 to $25 million (USD)
51 to 200 Employees
Company - Private
Consumer Product Manufacturing
1925
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