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The successful candidate will be responsible for the following;

• Troubleshooting any onsite problems
• Dealing with client requests as they come through
• Delegating duties to direct reports
• Ensuring an efficient and effective service operation onsite
• Overseeing the day to day management of the operation
• Making sure that all HR duties are completed
• Building effective relationships with key stakeholders

The ideal candidate will have the following experience:

• Proven experience in the soft services/facilities management sector; in particular - Catering & Security
• Experience in managing a team
• Forward thinking with ability to spot potential improvement opportunities
• Excellent communication skills with ability to build strong relationships with stakeholders and client on site.

About Us

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive Wow Points every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1302/99707001/52547760/SU

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

Support Services Manager

Up to £40,000 per Annum (DOE)

Monday to Friday role - 8am - 4pm

We are seeking a Manager with experience in the multi service facilities management industry to join our team based at Crown Packaging in Leicester!

The selected individual will be responsible for ensuring that the team are focused and attending their duties as delegated. The successful candidate will also be responsible for ensuring that any escalations are dealt with in swift and timely manner along with building strong relationships with all members of staff and client on site.

The successful Manager will be responsible for overseeing the following services:

• Catering
• Cleaning
• Security