Support Services Administrator x 4 London, England
Job description
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Support Services is made up of two functions; Membership and a Central Response team. We are the main point of contact for PCS members and union representatives seeking advice and guidance. PCS is looking for four effective and enthusiastic people with experience of working in a busy administrative function.
The role
As part of the support team, you will assist in building union strength and health by providing office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, in line with the PCS ethos as an organising union.
The successful candidates will be experienced in the use of databases to create, amend and manipulate data, deal with subscriptions, events and general enquiries. You will ensure an excellent standard of member/customer focused approach is maintained.
Applicants will have the ability to work independently and remotely, use their initiative, have excellent interpersonal skills and an understanding of and commitment to trade unions. Excellent oral and written communication skills are essential, as is a good standard of IT skills and accuracy.
Employer Benefits
You will have access to a generous package of staff benefits including:
- final salary pension scheme (employer contribution to scheme - 13% of salary)
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days’ leave and Christmas closure
- employee assistance programme
- job security agreement with staff union
Salary and Location
- Band 2, London, Spine points 38-34 or Band 2, Regional, Spine points 41-37
- London Salary: £35,045 p.a. rising to £39,045 p.a. Regional Salary: £32,178 p.a. rising to £35,914 p.a.
- Based: London or Birmingham
- Upon completion of a 3-month training programme, Hybrid working will be available with the expectation of work 2-3 days in the office
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
Closing date: at 12 midday on Tuesday 13 June 2023
Applications must be received by the closing date and time specified.
Interviews will be held by Zoom: Tuesday 4 July 2023 and Wednesday 5 July 2023
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Only PCS application forms will be considered.
- PCS offers a generous range of benefits including assistance with childcare, extensive family-friendly schemes, generous annual leave entitlement and pension scheme.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
For further details and an application form please visit the PCS website https://www.pcs.org.uk/work-pcs
Job Type: Full-time
Salary: £32,178.00-£39,045.00 per year
Benefits:
- Childcare
- Company pension
- Flexitime
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: Hybrid remote in London
Application deadline: 13/06/2023
Reference ID: Reference 1223
