support engineer Hartlepool, England
Vivian Bowers
Full Time
Hartlepool, England
40000 - 12.04 GBP ANNUAL Today
Job description
Vivian Bowers are delighted to work with a trusted IT Partner, who are seeking an experienced 3rd Line Support Engineer to join their team.
Main Duties and Responsibilities:
- To provide full 3rd line support to all clients
- Troubleshoot and resolve complex technical issues related to computer hardware, software, and network connectivity
- Working with new technologies and developing new solutions for use in Educational and SMB Sectors
- Proficiency in troubleshooting software and hardware issues
- To undertake audits and provide recommendations on customers’ IT environment
- Assisting with the creation of technical documentation and proposals
Knowledge, Skills and Experience Required:
- A fundamental understanding of Networking, Microsoft products and virtualisation is required for this role.
- Experience using Windows Server, VMware, Microsoft Exchange, Hyper-V, Office 365, Azure, SAN/ISCSI, RDS and Apple.
- A good base networking knowledge is required which would be mainly, but not limited to HP and Cisco.
- Experience of deployment and maintenance of MS Office 365 and Azure solutions
- Solid experience of VMWare or Hyper-V setup, configuration and support
- Experience of installation, configuration and maintenance of Windows Server 2008 r2 upwards, with Active Directory Services and Group Policies
Our client offers competitive compensation packages and opportunities for professional growth within their organisation. If you are a motivated individual with a passion for technology and growth, we encourage you to apply for this position.
Job Types: Full-time, Permanent
Salary: Up to £40,000.00 per year
Benefits:
- Company events
- Company pension
- Work from home
Schedule:
- Monday to Friday
Work Location: In person
