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We have an excellent opportunity for a Support Data Engineer to join Legal & General Retail and to be responsible for the monitoring of the productionised Data Ops solutions, which form the foundations of the L&G Retail data estate. In this role, you will execute the processes and controls in accordance with the agreed Support Strategy, working closely with the Support Lead to promote said strategy across Data Ops and thereby contribute to its evolution.

You will come from an IT Support background, confident communicating to all levels of stakeholder and be able to fully embrace a Data Engineering role

This position will offer and fully support opportunities for future development and qualifications where relevant in Snowflake, Wherescape, Engineering, Alteryx.

• Monitoring of the productionised data solutions produced by the various Data Ops domains and ensuring any issues or failures are notified to the Support Lead as they occur
• Ensuring all issues are documented and can be used for analysis
• Contributing to the Support function’s backlog management & prioritisation using the appropriate tools
• Communicating issues that affect the availability or accuracy of a supported solution to both internal customers and external partners.
• Engaging with our technology providers to escalate any issues that require specialised expertise outside of the Support domain
• Contributing to the Support documentation and adhering to the agreed standards when producing or updating it, ensuring consistency and usability by the wider team
• Using modern Extract Transform Load techniques and tools to implement a variety of data solutions when needed in support of the wider Data Ops delivery requirements – full training will be provided
• Participating occasionally in migration & test activities that involve covering non-core hours, often working with our 3rd party IT suppliers to deliver high quality solutions in a timely manner

• A background in incident/problem management in a data driven environment such as engineering, data delivery etc will be beneficial
• Strong communication skills and passion to support customers
• Previous exposure to working in an Agile environment (Scrum/Waterfall)
• Willing to learn aspects of ELT/ETL, metadata management, data integration, data management in transit and at rest & data streaming
• Willing to learn SQL& Powershell as well as the Kimball database techniques
• It would be advantageous to have experience with the following tools and platforms: Wherescape RED & 3D, Snowflake, Postgres, SQL Server, Pebble, Salesforce, Qlik Replicate, Power BI and Service Desk tools such as ServiceNow – however full training will be provided

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centered ambitions.

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

If this opportunity excites you but you’re not sure you meet all the requirements, or you’d like to know a bit more, please contact James Shields at [email protected] (LinkedIn: https://www.linkedin.com/in/jamesshields1//).

If you’d like to be considered for this role, please submit your application through our careers website as we’re not accepting email applications.