Job description
AVEVA™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.
- Help customers maintain the reliability and performance of their Applications, and address any potential technical problem
- Assist Application Engineers with site-specific difficulties during new site commissioning as well as system upgrades and expansions
- Work closely with our global R&D Solution team to manage the issue escalation
- Research, identify, develop and recommend corrective measures to address technical the application issues identified in the field or in-house
- Resolve technical problems from end customers, application engineers, and engineering teams
- Produce KB article documentation of technical problems and their resolutions
- Engineering degree in Electrical, Power Systems or Computer Science, or equivalent
- Manufacturing Execution System experience (Operation, Performance, Quality) - MES
- HMI or SCADA technical knowledge focused on troubleshooting issues
- Experience in software, database for troubleshooting, diagnosis and problem solving
- SQL Database querying and programming experience
- Positive attitude, enthusiastic, self-motivated and customer-focused
- People-person and team player, enjoying the cross-functional global team
- Quick learner with an inquiring mind
- Strong written and oral communications skills
- Comfortable working in a fast-paced, dynamic environment
- Ability to work with people with a wide range of technical backgrounds, including consultants, senior professional engineers, energy managers, electricians, IT engineers and personnel, account managers, sales personnel
- Ability to occasionally travel to various customer sites in the region and worldwide
- VB.NET, C#, HTML5 coding experience
- Knowledge of AVEVA products (particularly HMI/SCADA/Historian)
- Understanding of control systems and PLC
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
About AVEVA
CEO: Caspar Herzberg (CEO); Peter Herweck (Chairman)
Revenue: $500 million to $1 billion (USD)
Size: 5001 to 10000 Employees
Type: Company - Public
Website: https://www.aveva.com/
Year Founded: 1967