Supply Chain Analyst Bristol, England
Dojo
Full Time
Bristol, England
30000 - 40000 GBP ANNUAL Today
Job description
We’re Dojo
Since launching Dojo in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 60,000 new customers and growing the Dojo team to 900+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 600 restaurants and 600,000 diners across the UK. Find out more about the journey we’ve been on
here
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Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For over 600,000 diners across the UK, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.
The role
As a Supply Chain Analyst, you’ll be responsible for the day to day supply chain key metrics, ensuring we track and monitor our performance consistently and provide recommendations on where we should focus our operational efforts. You will particularly support inventory & demand, forecast modelling & ensure we never run out of stock, holding the optimal amount of machines and parts to run the operations effectively, using data as the driving force behind our decision making & continuous improvement.
You’ll build strong partnerships both internally with our Commercial, Finance and Operations teams, and externally with our key logistics suppliers, endeavouring to continuously drive improvement. By supporting the Supply Chain Performance Manager, you’ll be exposed to high level projects that have wider business impact as it relates to cost, unit economics, vendor management & our ambitious international growth plans.Your strong analytical skills, along with a passion for presenting data to stakeholders will drive key insight that will inform strategic efficiencies.
As Dojo continues to grow into international markets, your scope & responsibilities will grow too! This role is majority office based in Bristol and with a salary range of £30-40k (although if your expectations are a little higher, do still get in touch).
What you will do …
- Manage reporting for all stock levels of card machines, refurbishment parts & peripherals/accessories, ensuring we have good visibility of where our stock is at a serial number level and supporting our efforts to implement a new inventory management system
- Interpret demand & forecasting routines in collaboration with the Supply Chain Performance Manager, as well as internal & external stakeholders
- Build strong relationships with our key suppliers to efficiently understand & respond to fluctuations in demand, ensuring no disruption to our customers
- Manage short & long term forecasting based on our supply chain network & lead times, looking for cost efficiencies where possible
- Create a robust supplier management matrix that will inform us as a business to better manage our network & introduce competition where necessary
- Provide analysis based on inventory, forecast accuracy & other appropriate KPIs. Identify & implement new KPIs to track our performance
- Support the Supply Chain Performance Manager to improve operational costs, tracking our supply chain spending in alignment with our forecasts and ensuring our invoices are in line with the services we received, challenging invoices where appropriate
What you will bring …
- A collaborative & strategic approach to resolving issues, with the ability to drive long term success & inform the bigger picture
- A genuine customer first mindset that you will keep at the forefront of what you do
- Strong Excel & Google Suite skills, with a particular focus on formulae & data presentation
- A team player who can seamlessly integrate into the team & build strong relationships throughout the business
- A growth mindset with the ability to reflect & learn from past challenges/mistakes
- Proficient in SQL; experience with Looker or similar is desirable but not essential
- Previous analytics experience with a focus on Operations & Supply Chain is an advantage but not essential
- Experience supporting the implementation of stock management system is desirable but not essential
Our values
At Dojo, we’re curious. We have an insatiable desire to learn and innovate. And we’re relentless. We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed.
Creating a more diverse, equitable and inclusive Dojo
Dojo’s 60,000+ customers reflect the diversity of the UK High Street. Building diverse teams that are representative of that to develop and deliver our business strategy is fundamental to continuing to create innovative products at Dojo. As a result, together, we achieve better outcomes for our customers and for Dojo.
Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you.
We pride ourselves on fostering a sense of community, which is only made stronger by each individual at Dojo, so you'll have the opportunity to meet a variety of people across levels, teams, and experiences throughout the interview process.
Find out more about our benefits and what it’s like to work at Dojo at
https://www.dojo.careers
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