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Supplier Relationship Manager - Services

Flexible hybrid working from home with a base at one of our offices in: London, Coventry, or Manchester

We’re always looking for the brightest talent to bring fresh energy, experience, and inspiration to our vibrant, collaborative environment.

With over 189,000 colleagues who are critical to the long-term success of our business, we're committed to being an inclusive employer where everybody is treated fairly and with respect and are encouraged to develop their skills and fulfil their potential.

And, wherever you join us, you can take pride in making a real difference to millions of customers’ lives.

Our Supplier Relationship Managers manage supplier performance and contracts and deliver supplier governance, process creation and management whilst providing assistance and contractual insight for Sainsburys Services providers to business stakeholders across a portfolio of GNFR suppliers.

This role acts as a key contact and subject matter expert for supplier and contract information and activities. This includes assisting Procurement with negotiating contract modifications, incentives, and remedies, while working with key stakeholders to ensure that their requirements are met.

Working closely with the Head of Supplier Relationship Management to develop the supplier management framework and its implementation, you will become a key contact for Sainsburys Services providers (professional services, retail, marketing services and labour) and provide insight on the supplier contract(s), contract changes and maintain a deep understanding of cost drivers, costs, and trends.

Developing strong relationships with internal Sainsbury’s Tech and Business stakeholders and Technology Suppliers is key in ensuring the suppliers are performing to requirement and expectation as well as identifying where Sainsburys Business Services can add value to the business.

What you Need to know & show

• Highly organised and demonstration of good prioritisation
• Strong written and oral communication skills with the ability to present arguments in an influential manner.
• Strong stakeholder engagement, able to influence a range of stakeholders and build influential and trusted relationships across organisational and offshore supplier boundaries.
• Interpersonal relationship strengths for managing disputes and conflicts and driving change in supplier behaviours.
• Interpret stakeholder needs to develop processes which will enable optimal running of the contract(s)
• An in-depth understanding of supplier management frameworks, techniques, and its implementation.
• Knowledge of the contract lifecycle and some experience in managing contracts in one or more IT categories, including hardware, software, service and communications and outsourcing contracts
• Ability to work under own initiative and able to seek advice and support when required. Taking responsibility for making decisions where appropriate.
• Comfortable making decisions based on incomplete data and information in the absence of clear frameworks and guidance to operate from.

If being part of a hugely influential team and working for a fantastic Supermarket with a 150-year history was not enough, you’ll also receive a host of great benefits, a competitive salary and a vast range of learning and development opportunities: Click here for more detail on our benefits: https://sainsburys.jobs/working-for-us/benefits/

Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals.

If you are reading this, even if you’re not 100% sure you have the experience, we would still love to hear from you.

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