We make and supply medicines and vaccines all around the globe and our teams own every production stage, from creating quality products at our manufacturing sites to designing effective supply forecasting and regulatory inspections; all powered by digital, data and analytics. We operate at impressive scale, producing over 1.7 billion packs of medicine and 767 million vaccine doses in 2021.

We continue to modernise, so we can launch even more new products at speed whilst turbo-charging delivery across our entire portfolio through our relentless focus on quality, safety, and service. The way we work will change. For some, the shift in technology and products will be revolutionary. Our R&D pipeline demands a new kind of supply chain, and we need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of automation and robotics so we can work smarter together.

Supplier Quality Manager

We are an agile, industry-leading organisation that use quality as a competitive advantage and we combine science, technology and talent to get ahead of disease together, with a portfolio of cutting-edge products that targets specific therapeutic areas that doesn't have many alternative solutions.

We combine and prioritise research into vaccines and medicines across four key therapeutic areas (infectious diseases, HIV, oncology and immunology) whilst remaining open for opportunities outside these core areas where the science aligns with our strategic approach. We are very collaborative and supporting ways of working cross-functionally. We passionate and effective in reducing carbon footprint and work with similar minded businesses and our culture is one of being ambitious for patients, accountable for impact and doing the right thing together and therefore, we are looking for like-minded individuals to join us.

This role is to be based in GSK House, however there is remote working flexibility with 2-3 days required on site.

Job Purpose

The purpose of this role is to ensure that suppliers of, production materials’ components and critical service providers assigned to the individual meet GSK requirements, and to complement business initiatives currently being, or planned to be implemented within the Pharma Supply Chain (PSC). A key deliverable of this role is to deliver the “Quality as a Competitive Advantage” ambition for GSK, by proactively working with suppliers to ensure that quality improvement plans are in place and on track where relevant. This role involves interface with the supply base but also provides an “inward facing” contact with designated GSK site(s) to ensure effective management of supplier issues on the site.

This role is the point of contact for supplier related quality issues withfor the Site Quality and Global Direct and Site Procurement Commodity teams. Technical knowledge of the commodity groups (e.g. active pharmaceutical ingredients, excipients, devices and/or packaging components) is key to ensure that the strategies and quality plans are robust.

In this role you will…

• Provide QA input into Procurement sourcing strategies.
• Provide QA input into new product supply strategies as they relate to supplied materials and services.

Risk management

• Carry out investigations into quality incidents (e.g. escalated complaints) arising at suppliers and ensure root cause of the problem is identified and appropriate corrective and preventivetative actions are implemented.
• Communicate results of investigations and/or identified risks to ensure stakeholders understand the technical, regulatory and quality risks.
• Ensure any learnings from incidents are communicated across GSK and to relevant suppliers
• Develop mitigation plans for low control suppliers as an outcome of the Supplier Quality Risk Model (SQ Risk Model).

Supplier quality management and improvement

• Maintain an awareness of supplier’s quality performance and material / component defect levels. Provide such information to other audit teams as part of assessment preparation when required.

• Identify areas for improvement across the supply base, including risk model output, and ensure these are incorporated into suppliers’ quality improvement plans.

• Provide technical advice, training and workshops to suppliers to achieve compliance with the audit standards.

• Manage process and analytical changes with designated suppliers, ensuring appropriate review with technical and user sites. Ensuring any required validation and regulatory work is completed to required standard.

• Provide support for new product introduction validation and PAI readiness activities.

• Manage supplier related change controls and deviations, as required.

Regulatory inspections at GSK sites and Suppliers

• Ensure relevant support is available to GSK sites undergoing regulatory inspections.

• Provide appropriate level of support for strategic suppliers undergoing regulatory inspections.

Internal supplier quality processes

• Work in alignment with the internal supplier quality processes and championing improvements in ways of working where applicable.

Interfaces

• Participates in relevant external bodies to help establish and influence the GSK position on quality matters relating to production suppliers.

• Works with GSK sites, Supplier Quality Audit & Compliance and Procurement teams to establish and implement a robust supplier quality improvement program. Responsible for communicating effectively to internal stakeholders on improvement activities.

• Work with the business to facilitate acceptance of materials and components on certificate of analysis to undertake the necessary activities to maintain a compliant status in respect of these activities.

Closing Date for Applications: Wednesday 22nd February 2023

Please take a copy of the Job Description, as this will not be available post closure of the advert.

When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.

• LI-GSK

Why you?

Basic Qualifications

We are looking for professionals with these required skills to achieve our goals:

• Science degree or experience in pharmaceutical manufacturing and quality operations
• Good knowledge of regulatory, GMP and quality requirements and ability to explain these and relate to supply chain and supplier operations and apply good business judgment in doing so
• Knowledge of regulatory, GMP and quality requirements and ability to explain these and relate to supply chain and supplier operations, applying good business judgment in doing so
• Extensive Robust knowledge of technologies used within the material / component supply base
• Awareness and understanding of business environment and ability to build networks with third party suppliers
• Good influencing and negotiating skills to ensure implementation of appropriate standards, specifications and agreements and to persuade internal and external stakeholders to “buy-into” a specific course of action.
• Good verbal and written communications skills to ensure effective relay of issues, risks and opportunities so that these are well understood by all parties and that effective actions are put in place.
• Demonstrated ability to function effectively in a matrix organization, across multiple and geographic boundaries.

Preferred Qualifications

If you have the following characteristics, it would be a plus:

• Trained in Operational Excellence tools and techniques to at least green belt standard and/or the GSK Production System (GPS).

Why GSK?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Find out more:

Annual Report 2021

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] or 0808 234 4391. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting For the Record site.