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Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we're looking for passionate and talented people to learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype.

We are looking for a Supervisor (40 Hours) to join our team in Richmond.

REPORTS TO

Store Manager

JOB PURPOSE

To drive the sales within Jigsaw Retail Stores or Concessions by managing the store sales team to achieve their maximum potential, taking full advantage of ad on sales opportunities. To ensure that staff are providing a first class customer experience. To up skill and work towards taking responsibility for the store’s operation during defined periods with a view to becoming part of the store succession plan.

MORE ABOUT THE ROLE

• Play an active role in stores sales growth through commercial analysis and KPI analysis
• Inspire the team on how to deliver against store targets and KPIs
• Role model what exceptional customer experience looks like and support the team in achieving these same high standards
• Supporting the manager in ensuring our store and team remains connected to our customers, communities, and through collaboration with our teams
• Support the team in the managers absence
• Key hold in managers absence
• Follow all company health and safety and security guidelines
• Review and action any replenishment needs to ensure best sellers are readily available and the store is presented in line with VM guidelines and commercial best practise.

WHAT WE LOOK FOR

• A can do attitude, energetic and passionate
• Ability to work effectively as part of a team and on own initiative
• Someone who’s kind, helpful and considerate towards customers and team members
• Passion for styling and willingness to learn about Jigsaw products to pass this onto our customers
• Keen to learn and take on new challenges
• Commercial Awareness and confidence to make suggestions to line manager
• Flexible to meet changing priorities and deadlines

BENEFITS

Holidays
Fantastic Staff discount schemes – up to 50% (and 70% on 5 items per season)
Generous seasonal Uniform Allowance
Bonus Scheme
Life Assurance
Pension
Access to Perkbox, Jigsaws benefits provider, for a whole host of resources, support and discounts

We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.