Supervisor - Braintree

Supervisor - Braintree Braintree, England

Barbour
Full Time Braintree, England 10.56 - 12.04 GBP Today
Job description

Company Description:

J. Barbour & Sons Ltd founded in 1894 is a British lifestyle brand, home to the iconic wax jacket we design, manufacture and market stylish functional clothing and footwear for men, women and children inspired by the unique values of the British countryside. We are the proud holder of Royal warrants, and remain true to our core values as a fifth-generation family business. Barbour is sold in over 40 countries worldwide, including Europe, the US and Japan but we have our headquarters and roots firmly located in the North East of England.

Position Overview:

We have an exciting opportunity for a Supervisor to join the Barbour team based at our Braintree Store on a 28-hour permanent contract. As Store Supervisor you will assist the Store Deputy and Manager with day-to-day duties, overseeing staff and set the tone of the sales floor, ensuring there is a customer focus. As an integral member of the team, you will help to maximise store productivity and profitability, as well as providing guidance and assisting with staff development. The ideal candidate will lead by example and act an advocate for the team, creating a sales and service focused environment, and ensure all customers receive world class customer service.

Essential Duties and Responsibilities:

  • Asist with running the store on a daily basis, in support of Store and Deputy Manager, to ensure all staff are performing to the expected standard.
  • Managing performance and dealing with staff issues.
  • Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks.
  • Delegating tasks to employees.
  • Supervising employees and providing additional training and coaching when needed.
  • Handling customer complaints and resolving issues that employees are not authorised to handle on their own.
  • Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment.
  • Motivating employees to perform well.
  • Providing a safe and clean work environment.
  • Maintaining strong communication with management, keeping confidential matters, and ensuring feedback is given to help aid the smooth running of the store.

Skills and Experience:

  • Experience of retail experience, preferably in a fast-paced, high turnover, environment.
  • Strong Minded with an authoritative nature.
  • A great leader, leading by example on a daily basis.
  • Ability to deal with customer disputes, as well as compliments, not afraid of confrontation.
  • Capable of working under pressure.
  • Ability to foster teamwork and keep morale high.
  • Attention to small details.
  • Ability to help educate and assist with the growth of others.
  • Flexibility on working hours is essential.

Benefits:

  • Staff discount
  • Staff Uniform
  • Life Insurance
  • Healthcare cash plan
  • 25 days holiday as standard increasing with length of service plus bank holidays

Supervisor - Braintree
Barbour

www.barbour.com
South Shields, United Kingdom
Steve Buck
$100 to $500 million (USD)
501 to 1000 Employees
Company - Private
Department, Clothing & Shoe Stores
1894
Related Jobs

All Related Listed jobs

Receptionist
Nuffield Health Newcastle upon Tyne, England 21333 GBP ANNUAL Today

Ideally, you have experience of working in healthcare administration or on reception. Help people feel comfortable when they visit your department.

Talent Coordinator - H beauty
Harrods Hammersmith, England 26084 - 29900 GBP ANNUAL Today

In return youll receive an excellent benefits package, including a company pension, flexible working, 22 days holiday, and your birthday off, up to 33% in

Sales Executive
Stratstone BMW Leeds, England 45000 GBP ANNUAL Today

Becoming a true champion of the sales process, driving forwards all new and used car enquiry leads, whilst building a rapport with the customer to convert

HR Executive - DK
Dorling Kindersley Limited London, England 29900 GBP ANNUAL Today

The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or

paralegal
Alberta Counsel Edmonton 70000 - 50000 CAD ANNUAL Today

We are a dynamic and established law and lobby firm located in Edmonton and seeking a Paralegal.

We seek a team player who is versatile,...