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We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

HM Courts & Tribunals Service

Job Title: Summer Intern – Scotland

Duration: Up to 12-week Fixed Term Contract

Location: Glasgow

Pay Band: AO 3 posts

Salary: £21,775 per annum (pro rata)

Background:

HMCTS provides administrative support for the legal system across England and Wales, they are also responsible for non-devolved tribunals in Scotland and Northern Ireland, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Key Purpose:

We are offering an exciting opportunity to come and join us on a temporary placement to support HMCTS over the summer period, where you will be part of a team supporting the important work to ensure our services run smoothly. Successful candidates will be assigned to teams to carry out a variety of general administrative duties to progress cases through the tribunal system or provide support to other functions within HMCTS.

In some positions, role holders will have regular direct contact with tribunal users, including members of the Judiciary, service users and the legal profession. Working within an administrative team, HMCTS will provide successful candidates with regular management support and ensure appropriate training is delivered.

Working as part of a flexible team, you will be expected to undertake a range of the responsibilities and functions specified. It is not intended that each post will be responsible for the full range of duties.

Successful candidates would be expected to work the full duration of the 12-week contract, with annual leave provided on a pro rata basis. As these placements provide business cover during peak leave periods, we very much encourage applications from those able to commit to working a full 37hr working week for the duration of the placement is preferred.

Essential Skills, Knowledge and Criteria:

• Ability to work collaboratively in a team environment
• Excellent communications skills
• Strong IT, administration and organisational skills
• Students in the final/penultimate year of under/post graduate study particularly welcome
• You must be eligible to work in the UK for the entire duration of the internship

Locations

Applicants must be available to work at the placement site for the whole duration of the internship. We currently have vacancies in the following locations. Please see full Job Description for further detail on the selection process and criteria.

Operational Administrative Officer Roles:

Glasgow Employment Tribunal (x1), Glasgow Social Security and Child Support (x1), Glasgow Criminal Injuries Compensation (x1)

Application Process:

To apply for this position please complete the online application form, ensuring you include a 250-word Statement of Suitability. To aid completion, please refer to the requirements in the Essential Skills, Knowledge and Criteria section (above) and outline the relevant personal skills, experience, strengths and behaviours you could bring to HMCTS.

You will also be required to demonstrate in 250 words against each of the following Experience based questions:

1) Customer Service Skills: Provide an example of how you have ensured the delivery of good customer service in a challenging environment?

2) Communication Skills: Provide an example of where you have adapted your communication style/s to suit your audience and achieve a positive outcome?

You are encouraged to follow the STAR framework when providing their evidence. Further information on Success Profiles, STAR and the required standards for this post (Level 1) can be found at: https://www.gov.uk/government/publications/success-profiles

Selection Process:

The selection process will be conducted on written applications only. No formal interview will be required as part of this selection process. If selected for appointment, we will try to match your selected location preferences but if vacancies in those do not exist, we may offer employment at alternative nearby locations.

Please note, dependent on volumes of applications received, the sift stage may be based solely on your Statement of Suitability.

Further Information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

A Merit List of applicants meeting the required selection criteria will be kept for up to 6 months.

Salary

£21,775 pro-rata

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail [email protected]);
• To Ministry of Justice Resourcing team ([email protected]);
• To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.