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Position Summary

The Substitute Office Clerk works under the supervision of the Site Operations Manager. They perform a variety of tasks that are crucial to the effective running of the main office in support of students, families, and staff members.

About Education for Change Public Schools

Education for Change Public Schools (EFCPS) believes it is the right for every child to have access to a high-quality, 21st century education. Our mission is to provide a superior public education to Oakland’s most underserved children by creating a system of schools that focuses relentlessly on our students’ academic achievement. EFCPS is a charter management organization that manages a diverse portfolio of TK-9 schools, growing to a portfolio of TK-12 schools in the Fruitvale and Elmhurst neighborhoods of Oakland, currently serving 3,000 children. Additional information about Education for Change can be found at www.efcps.org.

Responsibilities

• Ensure safety of students in the front office and around school, and support with all general student concerns (first aid, late arrival, etc).
• Serve all families and staff in the main office through providing excellent customer service
• Support Site Operations Manager and Junior Office Manager with all assigned tasks and projects
• General office duty support as requested, ie. filing, incoming/outgoing mail, etc.
• Support with discipline system per school wide progressive discipline steps
• Support family communication via flyer creation, Robo-calls, translation, etc.
• All other duties as assigned

Skills Required

• Superior customer service skills and problem solving orientation
• Excellent organizational and time management skills
• Excellent team player with a high degree of willingness to be hands-on and do whatever it takes to support the success of Cox Academy and Education for Change Public Schools
• Excellent interpersonal and collaboration skills
• Ability to establish and maintain effective working relationships
• Ability to communicate effectively, accurately and with discretion (both orally and in written form) with students, parents and staff
• Ability to be flexible and work independently or as part of a team
• Ability to multi-task, and perform well under pressure
• Proactive, independent thinker, goal oriented
• Must be willing to learn, possess a growth mindset, and be able to use feedback to refine practice
• Experience working with diverse communities
• Support cafeteria staff and operations as needed
• Proficient in MS Word, Excel, Google docs, Gmail
• Professional dress required
• Punctuality is a must
• Spanish bilingual required

Qualifications

• Associate’s degree (A.A.) or equivalent from two-year college or technical school; and two years experience and/or training; OR equivalent combination of education and experience, in a large organization or school.

EFC Core Values

• Connected- We continually work to build trusting relationships among students, families, staff, and the Oakland community at large. We are an all-hands-on-deck network driven by empathy. We value our collective identity and the individual identities of our community members and scholars such that we have a sense of collective ownership and responsibility for each other and for our scholars.
• Inclusive- We proactively disrupt predictable patterns of opportunity, power, privilege, and performance. We create an inclusive environment where multiple perspectives are not only valued but sought, where people from all backgrounds feel seen and heard and can thrive, and where we all feel a deep sense of accountability to our mission.
• Interdependent- Our success at every level is dependent on our individual and collective sustainability. To that end, we are transparent, creative, and collaborative problem-solvers who seek to build trusting relationships. We are curious and are open to new ideas while also putting systems in place to ensure continuity so that our employees can stay, grow, thrive, and help make good on our promise to our students and families.
• Learners- We support each other to develop and grow so that we can leverage our collective power, intelligence, and passion on behalf of our students. We lean on home-grown leaders who are rooted in our community. Individuals feel known and are provided opportunities to maximize their potential in alignment with their passions and goals.