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WHAT TO EXPECT

Are you passionate about IT and looking for a job that will showcase your problem solving and user support skills? Are you looking for a close-knit team and a stimulating environment?

As a computer technician, you will be responsible for providing support (level 1 and 2) to users for computer hardware, communications and software used in the company (Windows, Office Suite, Office 365 and others).

Here's an overview of your tasks:

• Respond to user requests for IT support for multiple infrastructures and software
• Configure, support and manage the inventory of computer and network equipment (computers, printers, barcode scanners, telephones/telephone system) and software for users
• Manage network user accounts and email boxes, while ensuring the security of confidential data
• Perform the necessary analysis to justify the purchase or replacement of computer equipment and prepare bids from our various suppliers
• Research hardware and software solutions to meet user needs

WHAT WE’RE LOOKING FOR

• DEC or AEC in computer science with a network option
• Two (2) years of relevant experience
• Knowledge of LAN, WAN, WiFi and/or VPN networks
• Knowledge of Exchange/Outlook or Office 365 (Exchange Online, Teams, Sharepoint, OneDrive etc.)
• Knowledge of VMWARE (asset)
• Available to be on call evenings and weekends on rotation (at 5-6 weeks)
• Ability to work as a team with IT colleagues and serve users in a respectful manner

WHAT WE HAVE TO OFFER

• Permanent, full-time position
• You'll be joining a team that's committed to solving day-to-day issues, but always in a pleasant work environment!
• The best of both worlds: the resources of a large company and a family-like atmosphere
• A team that is passionate, attentive and committed to excellence
• Flexible schedules that allow you to balance your work and your personal life
• Group insurance (different plans adapted to your needs)
• Registered Retirement Savings Plan with employer contributions
• Employee and Family Assistance Program
• Social activities

APPLY TODAY!

We look forward to getting to know you and to welcoming you to our big family!