Student Welfare Officer London, England
Job description
Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.
City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.
In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realizing its vision of being a leading global university.
Background
The Schools of Communication and Creativity & Policy and Global Affairs are internationally excellent centres of research and learning on the human condition in all its dimensions. Together they are large and vibrant schools with around 4,200 students and over 300 staff.
Responsibilities
The Student Welfare Officer works closely with the School Head of Academic Services, the Associate Dean Student Experience, senior School staff, and central student services.
The Student Welfare Officer has responsibility for coordinating and ensuring delivery of activities relating to student welfare, safeguarding, engagement, progression and retention and manages a team of Student Engagement Officers to meet these responsibilities.
Person Specification
The successful candidate will be educated to degree level or equivalent and have working knowledge and understanding of General Data Protection Regulation (GDPR) legislation and confidentiality. They will have experience working in a busy customer focused office environment, dealing with people from a wide range of backgrounds.
The ideal candidate would have experience of working in a higher education environment, preferably within a welfare or support related role in a large institution.
Additional Information
City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
The role is available from Click here to enter a date. or earlier by negotiation.
Closing date for application: 20th September 2023 at 11:59pm.
Interviews are scheduled for 5th October 20203.
Where hybrid working can be accommodated, specific arrangements will be agreed with the successful candidate before their start date. Regardless of where colleagues are working, City, University of London’s premises will be their primary and contractual place of work.
City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City operates a guaranteed interview scheme for disabled applicants.
The University of business, practice and the professions.
