Student Support Adviser Nottingham, England
Job description
Support our students at every stage of their journey.
Doing things differently.
Student Support Adviser
Full-Time/Permanent
Location: City or Clifton (with occasional travel to other campuses)
Nottingham Trent University
NTU is a great place to work. We take care of our colleagues with flexible and competitive packages, and the opportunities for genuine professional progress. We respect and value all our staff, because we know that it takes a strong and diverse workforce to maintain the kind of success we’ve achieved.
Our award-winning research is celebrated around the world, and we’re proud of our strategic partnerships. It’s all down to the ability of our people to shape, create and innovate, in whatever capacity they work with us. Our continued success — underpinned by the number of prestigious national awards we’ve won — has hinged on two commitments: creating excellent global collaborations, and harnessing the talents of all our people.
NTU is a university at the peak of its powers, but we know we can still go even further. Join us in our mission to become ‘the university of the future’ — seize the challenge and adventure of working with an organisation where progress never stops. This is your career, reimagined.
About the Role
Working within our Student Health and Wellbeing Service, Student Support Advisers deliver in person and remote support to students in an academic school setting.
Student Support Advisers provide assessment, risk management and ongoing support to students experiencing a range of personal and practical difficulties and experiences that may impact on their academic progression or achievement.
The ideal candidate(s) will have substantial experience in a client-facing role, involving assessing the needs of service users, signposting and referring to other agencies as necessary. You will also need to be able to demonstrate a working knowledge of relevant legislation and guidance to promote a positive student experience in a university setting and an understanding of the support needs and lived experiences of students from diverse backgrounds.
Educated to degree level, the successful candidate will have a good understanding of current practice and the provision of support services for students in higher education and the barriers that students may face to a successful university experience. You will also have experience of providing support to a caseload of vulnerable individuals and of working in partnership with other professionals to find solutions to often complex issues. In addition, you will have strong communication, organisation and prioritisation skills and the ability to work as a team to continually develop and evaluate this innovative service.
A commitment to diversity, inclusion, and student safety is essential for this role.
Please read the attached job description and person specification in detail to ensure you are suitable for this role. In addition to the application, please submit a written statement of no more than two sides of A4 demonstrating how your experience, knowledge, and skills match the job description and person specification.
We do not accept applications by CV only.
If you have queries about this role, please contact Julie Wibberley, Wellbeing Team Leader (Student Support Advisers) at [email protected] or Daniel Hendry, Senior Student Support Adviser (Safeguarding) at [email protected].
Doing it Right
NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.
We’re proud of how far we’ve come. With a shared vision, we are a community of more than 4,000 colleagues, all committed to our goal of becoming ‘the university of the future’. Do you have the passion to help us to go even further? www.ntu.ac.uk
This role does not meet the minimum requirements set by UK Visas & Immigration to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK. Please ensure that you have the appropriate right to work in the UK for this role and consult the Home Office website for further information.
Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.
