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This role sits within Student Administration, which is part of the Academic Division and incorporates the Student Registry (where this role is based), the International Student Office, the Exam and Mitigating Circumstances Team and the Office of Student Conduct, Complaints and Appeals. The post-holder will work closely with colleagues across all Teams but in particular with the Student Registry.

The Student Registry Team works in conjunction with teams across the Collegiate University to maintain the data quality of the student records and course information held on CamSIS (Cambridge Student Information System), which is the foundation of information for students. This data must comply with the requirements of the annual statutory returns and meet the reporting requirements of both internal and external customers. The Student Record must correctly reflect the achievements of our students in official documentation, and the Student Registry is responsible for authenticating this information for specific purposes, e.g., exams, certificates, transcripts.

The successful candidate might expect to:

• Be the first point of contact via email and telephone for Customers and Stakeholders
• Maintain student records accurately to meet statutory requirements, supporting with reporting tasks or data quality checks
• Ensure records are updated in a timely way for students requiring a Change In Student Status
• Process Postgraduate thesis submissions
• Support with the Registration exercise for incoming and returning students
• Advise students, and update their record, of Degree Committee Decisions
• Administer, oversee, and monitor the completion of Disclosure and Barring Service checks for students

We invite applications from individuals who:

• are highly organised
• have an exceptional eye for detail
• appreciate the importance of being accurate
• are willing to take on new challenges and responsibilities
• are quick to adapt to change
• are highly flexible in approach and able to work under pressure with a complex workload
• possess good interpersonal and communication skills with the ability to work collaboratively and in a helpful and diplomatic manner with a wide range of people
• is a self-starter who is motivated to grow and develop within a supportive team
• are considering starting or returning to a career in Administration, as full training will be given
• are returning to the work place having taken a career break
• ideally educated to A level standard or equivalent (although this is not essential) and have at least GCSE level (or equivalent) English Language and Mathematics

In return we would offer you:

• a training plan, with supportive training being delivered by colleagues
• regular check in's (weekly) with your Line Manager and an annual review allowing for the development of a Personal and Professional development plan
• quarterly reviews of your Personal and Professional development plan
• the opportunity to network with departments within the Student Service Centre, and across the wider University
• IT equipment to allow for hybrid working when possible
• access to various University training courses, as well as LinkedIn Learning
• a supportive, inclusive and engaging working environment