Student Engagement Officer United Kingdom
Job description
Permanent, full-time position.
The Dean of Students Office is looking for a new team member to positively engage and co-create resources with students in support of strategic activity around inclusion and student success.
This role is an exciting opportunity to work with staff and students across the University to raise awareness and understanding of work taking place to address some of the barriers to learning and engagement from the student perspective. You will find timely and effective solutions to support the university’s ongoing commitment to enhancing the student experience and celebrate achievements and progress across the Warwick community through a variety of channels.
This role is ideally suited to an individual who is passionate about equal opportunities to succeed. You will bring your experience, initiative and passion for student engagement to independently progress and complete a wide variety of tasks, with guidance and support from the Senior Projects Officer and Dean of Students. This will require excellent influencing skills to confidently engage with diverse groups of staff and students.
You will enjoy working with people and be a strong all-round communicator who can write engaging content, with accuracy and attention to detail, for a range of audiences. The varied nature of this role means the post holder must possess the ability to work on multiple and varied projects simultaneously and have a can-do attitude. The ability to think creatively, and work confidently and responsively with stakeholders, is also essential.
Warwick operates hybrid working, with office days being led by operational need.
We will consider applications for employment on a part-time or other flexible working basis, even where a position is advertised as full-time, unless there are operational or other objective reasons why it is not possible to do so.
If you’d like to have an informal chat about the role and working culture within the department/university, please contact Patricia Burke ([email protected]).
Interview Date: 25 and/or 26 May 2023.
Job Description
The Dean of Students Office:
The Dean of Students Office plays an important role in the student learning experience at Warwick. We are a dynamic team, comprising of academic and professional services staff working in close partnership with each other and with colleagues across the University. We have strategic leadership of academic support, through the personal tutoring system, delivery of the institution’s Inclusive Education Model (IEM) and the Community Values Education Programme.
The Inclusive Education Model is central to building and maintaining a welcoming community where all students feel included and able to succeed. This role is intended to maximise student success amongst students from a wide range of backgrounds – particularly those at risk of non-continuation and lower than expected degree attainment.
We work closely with staff and students across the University to deliver the goals and objectives of the model, offer support where needed, and share good practice internally and externally. Amongst many others, this includes close collaboration with colleagues in departments including Marketing Communications and Insight, Social Inclusion, Widening Participation, Academic Development Centre, Education Policy and Quality and the Students’ Union.
Across our diverse student population, our goals are to ensure the following for all students:
- Inclusive teaching and learning.
- Inclusive extra-curricular opportunities and support.
- Inclusive communities and spaces.
DUTIES AND RESPONSIBILITIES
- To scope, plan and manage communication and student engagement projects within the Dean of Students Office.
- To promote a culture of partnership working with students, through recruiting and managing students employed to work across a range of university-wide Inclusive Education projects.
- To coordinate and provide support for the development and implementation of Inclusive Education action plans, which collate and respond to student feedback gathered across multiple channels.
- To work directly with student and staff stakeholders to co-create resources, guidance and other project outputs for dissemination across departments, faculties and externally.
- To work in partnership with a range of stakeholders to close feedback loops and communicate updates and findings related to inclusion and student success.
- To develop and implement an effective engagement strategy to help raise awareness and engage the Warwick Community on issues related to inclusion and student success. This will involve developing communications plans and presentations that promote Inclusive Education project workstreams and their outputs.
- To partner with subject matter experts in and outside of the team to bring their content (guidance, policies, resources and news) to life in a way that understands and prioritises the needs of users.
- To engage with, promote and facilitate the sharing of best practice internally and externally.
- To arrange meetings, training and events, including developing draft programmes and agendas and producing minutes.
- To promote equality, value diversity and act as a role model for an inclusive working culture.
- To work in a collegiate manner that supports the wider work of the Dean of Students Office and undertake such duties appropriate with the grading of the role.
Working at Warwick:
Warwick is a Russell Group University with a well-established global reputation for teaching and research excellence.
It's our mission to nurture a culture that provides opportunities for all of our community to thrive and succeed. This is why inclusion is embedded in our four core pillars and features heavily throughout our values, education strategy and ambitions for the future.
We know that diversity fosters innovation and creativity, and we welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation.
We welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who we are, what we do, and how we work. To find out more about our social inclusion work at Warwick visit our webpages here.
Benefits:
As a member of staff at Warwick you can enjoy a wide range of competitive benefits, along with excellent learning and development opportunities.
Supporting our community to achieve a healthy work/life balance is important to our employees and to the success of the University. Depending on the role, we offer a variety of flexible working arrangements. In addition, you will receive a generous package of benefits including 40 days holiday a year, occupational sick pay and a pension scheme.
Please refer to this link for a full list of our employee benefits here at Warwick here.
More Information:
The University of Warwick holds an Athena SWAN Silver award; a national initiative to promote gender equality for all staff and students. Further information about the work of the University in relation to Athena SWAN can be found at the following link: Athena Swan (warwick.ac.uk)
The University of Warwick is one of the six founder institutions of the EUTOPIA European University alliance, whose aim is to become by 2025 an open, multicultural, confederated operation of connected campuses.
Right to work in the UK
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa in the UK points-based immigration system please click on this link which contains further information about obtaining right to work in the UK and details about eligibility for sponsorship for a Skilled Worker Visa.
Anonymous shortlisting will be carried out for this role as part of Warwick’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel.
