Student Conduct and Complaints Senior Officer Leicester, England
Job description
About the role
An exciting opportunity has arisen to work within the Student Conduct and Complaints Department for a fixed term period of 12 months (maternity cover).
The Student Conduct and Complaints department oversee the implementation of university regulations in relation to formal conduct and complaint matters. This includes a wide range of casework such as:
- formal complaints linked to the quality of services
- academic misconduct such as plagiarism and collusion
- non-academic misconduct (e.g. sexual misconduct, bullying and harassment).
- Responding to complaints raised with the ombudsmen, the Office of the Independent Adjudicator
As the successful candidate, you will be responsible for the operation of the student conduct and complaints processes including line management of the administrative support within the Student Conduct and Complaints Team.
You will apply expert knowledge of University policy and the regulatory framework to advise colleagues and students to ensure compliance with relevant Regulations and procedures. You will be expected to pro-actively review and contribute to reviews of regulations, policy and procedures in line with sector updates or changing needs of internal and external stakeholders.
About you
Additional information
Informal enquiries are welcome and should be made to Emma Setchfield on [email protected]
As part of the University’s ongoing commitment to professional development, this role will also be considered on a seconded basis for existing staff members. Please ensure this is discussed with your line manager prior to applying. More information regarding secondments can be found here.
The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.
We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.
