Strategy & Operations Manager, Uber One - UK London, England

Uber

Full Time London, England 52500 - 65000 GBP ANNUAL Today

Job description

The United Kingdom & Ireland ("UKI") Consumer & Marketplace team develops and drive our demand growth strategy, on behalf of all UKI territories. Projects often involve analysis with large data sets, critical thinking, consumer pricing, and end-to-end implementation of campaigns delivered to millions of Eaters. For a self-starter that possesses exceptional analytical skills, strategic thinking and a desire to contribute to multipart projects with internal and external stakeholders at a regional scale, this is the team for you.

What You’ll Do

This role specifically looks at how to acquire and engage Members of our new membership product Uber One. Expect to contribute to the planning and implementation of our membership strategy, and in doing so, make sure we continue our impressive growth trajectory in one of the most competitive markets.

Help manage the Eats UKI P&L by being responsible for a 7 figure monthly budget for demand generation with a main focus on Member acquisition.
Recommend the budget allocation for multiple teams including Global CRM, Product, Performance Marketing, and or Membership Perks.
Manage the collaboration of partnerships with external stakeholders
Coordinate our campaign calendar in collaboration with Marketing, Partner Management, and Territory Operations.
Implement large scale campaigns on our owned channels (In App, CRM, etc)
Provide insights to the Central Operations team, and the broader UKI Uber Eats Leadership team - around member insights, program performance, demand performance metrics, budget deployment and calendar updates.

What you’ll need:

Bachelor or advanced degree in Business Analytics, Engineering, Mathematics, Marketing, Finance, Econometrics, or equivalent
2+ years of proven experience in a similar position, having managed stakeholders and demonstrated an ability to adapt to a fast-moving working environment
Robust data analytics and technical skills:
Advanced spreadsheet modeling and data visualization (e.g. dashboarding, Google Data Studio, Tableau)
Intermediate/Advanced SQL - build complex tables & queries. Ideally, a minimum one year of experience using SQL for data analysis
First-hand experience with statistical analysis and experimentation techniques
Clear and concise communication with the ability to synthesize a lot of information quickly, highlight the important points, and turn that into action items.
Ability to quickly build good rapport with your stakeholders, but you are no people pleaser. You can push back when needed, without hurting the relationship

Explorer. The ability to self-start, investigate and get the required data, along with learning how to use new tools, will make you much more effective in this role. You enjoy being a self-starter with a proactive attitude.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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