Job description
Location: Samsung Experience Store, West London
Salary: £43,000.00 per year
Bonus: 25% potential
Who are we?
We are Partner Retail Services, a part of the PJ Investment Group. Through an extensive network of companies, we have developed a market leading end-to-end retail solution, handling every step of our customers' journey. We partner with Samsung UK and operate the Samsung Experience Stores on the UK high street and online.
What can you expect in return for working for us?
At the heart of everything we do, are our people and as such we try to ensure PRS is the best place possible to work. This includes an engagement survey to ensure we are always listening to our colleagues, access to an amazing Samsung Discount Portal allowing colleagues to purchase significantly discounted Samsung products, access to a colleague reward programme unlocking savings of on average £1,000 a year on your daily life expenses as well as other seasonal incentives.
Role Overview
The PRS& Samsung Store Manager is accountable for delivering PRS& Samsung goals, through alignment with the PRS& Samsung brand and ethos, inspirational team leadership and development and an unswerving desire to introduce PRS& Samsung products that deliver the key features that will deliver customer benefits at an individual customer level. The Store Manager will be based out of the Samsung Experience Store in London Stratford.
Evidencable Knowledge, Skills and Experience:
- People focused
- Ability to analyse own business and set in place plans to drive all areas of the business
- Communication skills (multiple spoken and written languages with English being your main language ideally)
- The ability to prioritise workloads
- The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
- Previous retail management experience, leading teams of 25+ is essential
- Samsung eco system or eco systems in general and a love for all things tech
- Constantly challenges own knowledge and drives own learning
- People management, managing performance, experience focus with a balance of commercial business
Behaviours:
o Takes initiative and is resourceful – believes in self-development
o Open Minded to new knowledge and experiences
o Adaptable and embraces change
o Has high standards and pride in their delivery
o Works well under pressure as part of a team or solo
o Values own integrity and earns trust
o Reliable, resilient, relentless and ambitious
o Is focused on achieving, delivering and is action orientated
o Pride in own appearance and professional perception
o Compassionate and empathetic
o Confident while remaining humble and receptive to feedback
o Remains balanced and calm when others are not
o Has a professional sense of humour
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