Job description
Store Manager
Location: New Costessey, Petrol Wayside, Norwich
Pay: £34,000 - £42,400 plus great benefits
Contract: Permanent
Full training given
As a store manager at Co-op, you’ll deliver our store purpose by driving the commercial and community strategies in your store. You’ll lead your team to provide a great shopping experience, helping them to learn and grow so they can bring our ‘Co-operating for a fairer world’ vision to life for customers and members.
In return, we’ll help you to build a personal development plan so you can progress your career at Co-op. You’ll also get the chance to give something back to your local community, as a front-line owner of our unique ethical purpose.
What you’ll do
- Friendly and thoughtful service – you’ll empower your team to deliver great service, personally promote the Co-op difference to customers and members, and make sure our brand reputation is protected and enhanced
- Engage with everyone to succeed together – you’ll build an inclusive culture where everyone can speak up and share their views, and develop your team through regular performance conversations to help them reach their potential
- Make sure the store is safe, legal and operational – you’ll manage and optimise your store’s commercial performance, recruit new team members and manage HR processes, and make sure the environment is safe for customers
- Embrace change – you’ll lead change activities in-store, supporting your team to deliver and embed new ways of working, and using industry/local market insight to drive continuous improvement
- Co-operate for a fairer world – you’ll understand your store’s part in our vision and use this to inspire your team, you’ll also collaborate with your local member pioneer on the development and delivery of their community plan
This job would suit people who have
- experience of leading and developing a team
- experience of working in a fast-paced service focused environment
- willingness to roll up your sleeves and support the team with delivery of stores activities and standards
- good communication skills, with the ability to build positive relationships and influence all kinds of people
- the ability to coach, motivate and inspire your team
- strong resilience and excellent problem solving skills
- the ability to understand and analyse commercial information
Why Co-op?
We’ll give you real autonomy, and great support to enable you to progress your career. You’ll also get package that includes:
- an annual bonus (based on personal and business performance)
- a pension with up to 10% employer contributions
- 28 days holiday (rising to 31 with service)
- 20% off Co-op branded products in our food stores all year-round
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- discounts on other Co-op products and services
- services to support your physical, mental and financial wellbeing
Building an inclusive workplace
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
We reserve the right to remove a vacancy before the scheduled closing date.
Please note Co-op completed on the sale of the Petrol Forecourt estate to Asda on 30th October 2022. This is currently being reviewed by the Competition & Markets Authority before any petrol filling stations transfer.
Both Co-op and Asda acknowledge that this agreement constitutes a TUPE transfer, which means should you successfully apply for this job and be employed by Co-op, we need to make you aware that you may eventually transfer to Asda Stores Limited.