Store Manager, Kama Ayurveda - Notting Hill (40 hours/5 days) London, England
Job description
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.
The Opportunity
Kama Ayurveda is the number one holistic beauty brand in India, launching in London in Summer 2023. Kama Ayurveda’s plant-based skincare and haircare products draw upon medicinal recipes of centuries-old Ayurvedic botanical oils, tonics and blends that are tested for efficacy by the latest science. In an increasingly frantic world, they help us to reconnect with ancient wisdom that works on all levels of our wellbeing. Using 97 per cent plant-based, biodegradable and clean formulas, this ancient wisdom is repackaged into sensual contemporary textures that feel luxurious on the skin. Kama Ayurveda is Kind to you, Kind to skin, Kind to our planet, and we are delighted to launch our range of face, body, hair and skincare products in the UK.
We are looking for a Store Manager to join our team in a beautiful new location in Notting Hill. Our Store Managers are responsible for overseeing our spas and their staff, merchandise and customer service offer, achieving sales objectives and maintaining the highest operational and merchandizing standards. You’ll also build highly motivated teams, and coach and develop them to the next level.
What you´ll get to do
Profit and Sales Generation:
- Meet and exceed store sales goals, demonstrating sales leadership and motivating the team to achievement
- Analysing available sales reports and data to determine the needs of the business, setting business strategies
- Support the development of the Sales Assistants and Therapists skills
Customer Service:
- Ensure all team members provide the highest level of customer service, empowering your team to do the same
- Build and manage the client database, utilising to increase sales and customer contact
- Manage all special events inclusive of collection previews, client events, sale events and centre events, etc.
Operations:
- Ensure correct staffing levels
- Look after areas of risk management
- Deliver all relevant team member training, i.e., POS systems
- Conduct stock inventories as needed
- Understand and execute cash control procedures i
Merchandising/Visual:
- Implement merchandising directives and strategies
- Partner with operations, logistics & product teams to ensure the right assortment for the store
- Ensure the selling floor is always picture perfect and reflective of current visual direction
Human Resources:
- Working with the Talent Acquisition team to ensure all vacancies are filled in a timely manner with the right candidate
- Work with the Education team to deliver all training programs and initiatives to develop the Sales Assistants and Therapists
- Continually evaluate the performance of each team member and provide continual feedback
We´d love to meet you if
- You’re experienced in a niche, luxury environment and pride yourself on excellent customer service
- You’re results oriented and solutions driven
- Your interpersonal skills are excellent, and you love building relationships
- You can influence, negotiate and lead others to action
- You’re resilient and persistent
- Our Values connect with you: We have Restless Curiosity and Contagious Enthusiasm, and demonstrate Fairness and Respect. We are Consciously Sustainable and we are Shaping Tomorrow.
- And you’re passionate about holistic beauty and wellness
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
