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Job description

Duties and Responsibilities:

• Maintaining statistical and financial records.
• Create and manage a relaxed, welcoming, customer-focused-focussed environment.
• Dealing with customer queries and complaints.
• Overseeing pricing and stock control maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
• To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits.
• Conduct price and feature comparisons to facilitate purchasing.
• Recruit and Train new staff and conduct induction.
• Ensure racks are fully stocked.
• Utilizing customer experience and everyday coaching across the team (especially during peak times).
• Inform customers about discounts and special offers and managing budgets.

Skills Required:

• Excellent all-around managing skills.
• Strong experience in Excel.
• Excellent organisational and proven ability to manage the full extent of business requirements.
• Must have excellent communication and interpersonal skills.

Qualification Required:

Bachelor &/Master’s degree or a related study and experience

Experience Required: 1-2 Years

Salary: £27,000 per Annum

Other Benefits

• Bonus
• 28 Days Holiday

Job Type: Full-time

Salary: £27,000.00-£28,000.00 per year

Ability to commute/relocate:

• Caldicot: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• Supervising experience: 1 year (preferred)
• Customer service: 1 year (preferred)
• Retail management: 1 year (preferred)
• Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person