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Description

Location: London Stratford
Salary: £32,614.40 per annum + Unlimited Commission
Hours: 40hrs per week including bank holidays and weekends

At Vodafone UK Retail it's our job to help customers get the most out of their tech, tech that's here to change every day. You’ll work in a vibrant, ambitious culture with a strong focus on customer experience and helping build a better digital future for everyone.

What will you be doing?

You will be supporting the Store Manager in managing a team of fantastic Retail Advisers, making sure to do all you can to help them achieve their potential. You will be helping with back office tasks such as holidays and rotas. You will be setting the sales floor ablaze with your enthusiasm to lead by example.

Who are we looking for?

We are looking for people who are level headed, have a mature mind-set, combined with enthusiasm, energy and drive. It can be a challenging role and you’ll need to be able to commit to some weekend work as well as week days, but for the right person, it’s an amazing opportunity to work for one of the UK’s most valuable brands.
Role accountabilities.

• Deputise for the Store Manager
• Support in making all operational decisions for the store
• Work alongside the Store Manager and take responsibility of the Store, Management decisions and team members
• Coaching developing and supporting the team
• Go-to for escalations
• Bring the customer experience into the fore front of every decision
• Accountable for ensuring the store acts within the guidelines of the FCA
• Adhere to company and regulatory policies and guideline at all times
• Partaking in Vodafone’s security vetting process whenever required

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So if you’re excited about this role but your past experience doesn’t align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

What’s in it for you?

An excellent remuneration and bonus package with 25 days holiday entitlement and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

Together we can

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.