Store Manager London, England
Job description
Welcome to Grocery Post.
We’re a one-stop luxury convenience store for people seeking superlative coffee and pastries and incredible groceries. We offer cult brands, undiscovered wonders and exclusive products developed in-house. We deliver these goods locally in under 15 minutes and anywhere in London next day via our website.
We know that you can't innovate and do cool stuff without having everyone on board, so we want all managers to be shareholders in our business. We self-funded and built our own stores and this has allowed us to rapidly grow to two units and a class-leading website in the space of 2 years. We’re building an omni-channel vertical brand that sources and develops its products and fulfils them online through our beautiful neighbourhood stores. Here’s the door – get your foot in it!
About the Store Manager Role
The Store Manager will lead their team to be brand ambassadors, providing hospitality to our customers whilst ensuring smooth and efficient operations of online delivery orders.
Responsibilities
- Team Leadership - Hire, train and coach team members. Manage labour efficiency through effective scheduling. Build a positive and engaging workplace, where each team member feels welcomed and respected.
- Hospitality – Create a friendly atmosphere that puts our stores at the centre of community life
- Operational Management - Oversee and ensure service and retail functions run smoothly as well as online order fulfilled from your store. Deliver effective training for new initiatives and operational roll-outs.
- Product Ordering, and Merchandising - manage store product ordering using our PO system. Ensure product displays are properly merchandised, labelled, and restocked.
- Inventory Management - Conduct regular stock checks and ensure use by dates are noted.
- Accountability - Controlling key shop costs including shrinkage, waste and payroll to achieve all KPI’s, reporting directly to the founder
What You’ll Bring
- Hospitality and a people-first mindset.
- Trusted advisor and leader who develops and coaches their team to ensure they provide excellent customer service.
- Strong communication skills, and an ability to connect with all levels of the organization.
- Leadership and a ‘get stuck in’ attitude to problem solve and get through day-to-day tasks.
- Zen ability to sweat the small stuff but remain calm under pressure prioritising tasks on the fly.
- Drive to take on new challenges with the self-motivation for your work and career that inspires others.
- Passion and excitement for exceptional food and drink.
- 3+ years of previous retail, café and/or restaurant managerial experience is required.
What we’ll give you
- £35k-£38k depending on experience.
- Grocery Post Share Scheme – build up an investment at discounted prices.
- Opportunity to grow with us as we rapidly scale.
- Work alongside serial entrepreneurs and develop your management and business skills.
Benefits
- 28 Days Annual Leavej
- £50 store credit / month.
- Staff Discount of 20-40%
- Delicious food samples
- Casual dress and exquisite merch.
This is a chance to join a company that is all about customer service and awesome food experiences.
We recruit for attitude, so if in doubt get an application in.
Job Type – Full Time (~42 Hours)
Salary – Up to £38k
Bonus - 15% of your salary in discounted share options.
See https://www.grocerypost.com/pages/jobs for more information
Application Question
Please describe how your previous experience and skillset makes you a great candidate for this role.
Job Type: Full-time
Salary: £35,000.00-£38,000.00 per year
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Employee discount
- Employee stock ownership plan
- Employee stock purchase plan
- Store discount
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Can you travel to Highgate N6 5BT? Please Check.
Experience:
- Management: 3 years (required)
Work Location: In person
