Store Manager Aberdeen, Scotland
Job description
Seasalt is a thriving retail lifestyle brand who put its customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.
Our Store Managers are responsible for taking ownership of all aspects of running a successful Seasalt store. Leading the way with exceptional retail skills, product knowledge and commercial know-how. We want Seasalt customers to feel welcome as soon as they step through our door - a key part of this role is training and developing your team to create a positive atmosphere and inspiring them to deliver excellent service.
We now have a fantastic opportunity for a Store Manager to join our new Aberdeen team.
You'll help us by:
- Coaching and developing you team to drive performance through formative feedback, 121’s and development plans
- Creating a service culture within the store team that puts the customer at the heart of everything they do
- Ensuring your store team are motivated to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases
- Taking ownership of sales, profitability and KPI results, understanding what is required to drive performance in your store
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities for the business
- Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Utilising all product information to maximise sales opportunities, ensuring you and your team have a thorough product knowledge of all Seasalt products, including design inspiration, features and benefits
- Managing store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others
- Effectively recruiting a diverse and passionate team who confidently deliver excellent results
- Being responsible for the store, ensuring all physical business assets are maintained and all losses are minimised
- Identifying potential performance issues within your team and deal with them effectively, either informally or formally
The skills you'll be sharing with the team:
Leading your team from the front by driving sales, maximising profitably, and achieving KPI results, you will be responsible for taking ownership of all aspects of running a successful Seasalt store.
Customer satisfaction will mean everything to you, you will be proud of the culture you naturally create through training and developing your team. You will have previous experience in leading a team, preferable in a retail or equivalent environment where you drove key KPI achievement and managed budgets.
Approachable, solution focussed and positive are words that describe your management style, you will be a solution focused leader who empowers their team daily. You’ll be passionate about sharing your commercial knowledge with your teams and have a huge focus on product knowledge, you want your teams to share their knowledge and love of our beautiful products with our customers.
Why we hope you'll love working with us:
The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.
As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
- Salary £30,160- £34,402 dependant on experience
- Uniform allowance
- 34 days holiday (including bank holidays)
- Health cash plan
- Long service enhanced holiday allowance
- Generous 50% staff discount on all full priced items
- Employer Contributory Pension
- Retail trust partnership
- Life assurance programme
- Learning and Development opportunities
- Remote medical support partnership
- Paid volunteering opportunities
At Seasalt we believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Treating people fairly is part of our values and at the core of our culture. As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity.
As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If there’s anything else you’d like to tell us which would help your application, please contact our Resourcing team at [email protected]
