store manager Livingston, Scotland
Job description
Job Purpose
The Store Supervisor/Senior Sales Assistant is responsible for assisting the Store Manager/Deputy in the effective day-to-day running of the store to achieve optimum store profitability within set budgets.
The Store Supervisor/Senior Sales Assistant includes but is not limited to the following major accountabilities:
Store Performance and Analysis:
· Has awareness of every communication and instruction sent to the store.
· Is aware of store budget and targets and has a good understanding of analysis.
· Reports any information that can contribute to the success of the store.
Customer service:
· Applies the required mandatory selling standards with each customer.
· Applies every step of selling processes proposed by The Store Manager, exploiting every customer opportunity.
· Uses up-to-date technical product knowledge to generate sales.
· Actively builds customer loyalty encourages personal trade.
· Provides outstanding and inspiring service delights beyond customers expectations by going the extra mile.
· Reflects the values of the brand and demonstrates passion for the brand.
Human Resources Management
· Assists in training, coaching, motivating, developing, and retaining staff.
· Assists in developing team spirit.
Stock management:
· Assists in managing stock.
· Ensures correct pricing of products displayed on the shop floor.
· Minimizes losses to achieve the company shrinkage target.
· Assists in inputting and planning all stock movement and coordinates with the central retail team.
Operations:
· Is aware of and applies each company operational policy and procedure, paying special attention to their additional responsibilities like cash and banking, opening, and closing, till procedures, etc.
· Completes and maintains all required paperwork meeting the required deadlines.
· Maintains permanent store cleanliness, appearance to offer a customer friendly environment.
· Performs all reasonably relevant duties that are requested by the Store Manager.
· If applicable, observes specific local requirements relating to the trading environment.
· Actively participates and attends appropriate training as and when required.
Merchandising, Marketing & Promotions
· Maintains store and window presentation and visual merchandising in accordance with defined standards.
Communication
· Communicates in a clear, polite, courteous, and understandable manner and listens to others.
· Keeps abreast of local and new market trends, shares this info, and makes recommendations to the Store Manager.
· Complies with personnel dress code and grooming in line with company policy.
· Acts as an Ambassador of the Company and of the Company ‘s Brands
Reporting line
The Store Supervisor/Senior Sales Assistant is reporting to the Store Manager/Assistant Store Manager
Skills required
Constant standing, bending, frequent lifting of luggage up to 15 kilos
Computer literate
Previous experience in retail
Ability to work under pressure
Team player and motivator
Target driven
Brand sensibility
Flexibility
Hours
40 Hours Per week, 5 days over 7 on a pro-rata Basis
Job Types: Full-time, Permanent
Benefits:
- Employee discount
- Health & wellbeing programme
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
As a company we are following Government guidelines
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: LIV/SS40/09062023
About Samsonite
CEO: Kyle Gendreau
Revenue: $2 to $5 billion (USD)
Size: 501 to 1000 Employees
Type: Company - Public
Website: www.samsonite.com/home/home.html
Year Founded: 1930
