store manager Loanhead, Scotland
Job description
Assistant Shop Manager - Straiton.
Hiring now for our next Shop opening mid-2023. Training will be in one of our other (local) shops.
Come and join our family at this exciting time as we continue to grow.
We will try to be as flexible as we can be & give contract hours that meet your needs.
You will be given various shifts - which will change week to week, and will include weekends - between 5:00am and 5pm - any 5 days from 7.
£11.45 plus an excellent benefits package (see below).
Who we are:
At Bayne`s we are striving to become the nation’s favourite baker. We believe in using traditional baking methods and processes where we can, focusing on product freshness and quality of ingredients. To help us achieve this, we have ambitious growth plans across central Scotland. We are focused on the long term - by investing in our people, our bakery and our shops and building close relationships with communities in which we serve.
Our Values and the way we work:
· Customer Focus – Our customers are the heart of our business. We believe whether you are an internal or external customer, we should offer the best possible products and service, to you every day.
· Respect – We value everyone`s contribution and believe that you should be treated as an individual, and we all act with integrity in everything we do.
· Continuous Improvement – We aim to take advantage of opportunities and by acting quickly and working together, we all will help Bayne`s to improve and grow.
· Sustainability – We make decisions for the long-term sustainability of the business, for our customers, employees and the community.
Who you are
You will be a positive, motivated, and friendly person who is able to use your own initiative to drive standards and deliver great customer service. You will be a team player, with lots of drive, and an awareness of the positive impact you can have on our customers, and you will go above and beyond what is required and create an inclusive and positive experience for our contractors and colleagues.
By being open, honest and flexible, you will be able to roll up your sleeves and get stuck in with any of the varied tasks from opening and closing the shop, to making sandwiches - no two days are the same. You will also bring fresh ideas and help us to continuously improve how we do things.
Why this role matters
This is an opportunity to support a fast-paced retail operation, where you will be hands on, including food preparation, serving customers, cleaning our shop and any administrative tasks that may be required.
The 3 keys to success in this role are;
1. Delivering Key Performance indicators in line with shop budgets
2. Delivering operational standards daily
3. Improving customer retention and growth
Who your customers are and how this delivers value
Your internal customers will be your colleagues, who will feel every moment with you is special and they will remember the positive impact that you have had with them every day.
Your external customers are our retail customers, who you will encourage to visit our shops through our quality products, great displays and you will aim to build positive relationships them.
What your key responsibilities are
· Ensure consistent excellent customer service within your shop.
· Assist the shop manager with all operational standards.
· Assist the shop manager in accurate scheduling of the shop.
· Assist all new starters so they are supported with their induction and training.
· Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
· Maintain excellent standards within the shop.
· Ensure compliance to company cash and security processes.
· Ensure the quality of our products is maintained throughout the day.
· Encourage the development of your team.
What your key skills and experiences are:
· Previous retail experience, particularly within the food to go industry.
· Confident and enthusiastic
· Experience of delivering on KPI`s and profitability.
· Experience of managing stock.
· Commercially driven.
Some of your benefits are
Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
Managers bonuses, paid quarterly.
A complimentary filled roll and hot drink to have during your break when working.
For a full list of Benefits please go to www.baynes.co.uk
Please note:
In this job role, you will be required to stand for long periods of time, carry out frequent lifting / manual handling (up to 16 kilos), bending, stretching, moving in a very busy environment at a fast pace & work to tight deadlines whilst under pressure.
Job Types: Full-time, Permanent
Salary: £11.45 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Application question(s):
- Can you get to the shop to assist with opening set up at 5 am?
- Can you provide a passport for proof of right to work in the UK?
- If you are unable to provide a passport can you provide a birth certificate & proof of NI?
- If you have none of the above can you provide a Government share code?
Work Location: In person
About Saddington Baynes
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.saddingtonbaynes.com
