store manager Toronto
Job description
POSITION TITLE: Store Manager
LOCATION: Scarborough
REPORTS TO . Area manager
APPLY BY: May 25,2023
PURPOSE OF POSITION:
To effectively manage the operations of a restaurant on a day-to-day basis, within the policies and guidelines of the company, ensuring customer satisfaction, team member satisfaction/retention, and profit maximization.
EXPERIENCE/EDUCATION:
§ Completion of high school education, partial high school education with specialized training or equivalent experience
§ Three to six years of work experience as an Assistant Manager or Store Manager with a multinational brand preferably a pizza chain or related industry
SKILLS & KNOWLEDGE:
§ Excellent interpersonal skills
§ Excellent communication skills – written and verbal
§ Excellent organizational/time-management skills
§ Demonstrated conflict resolution skills
§ Demonstrated ability to coach and train others
§ Strong analytical/decision-making skills
§ Proven ability to plan and delegate effectively
§ Demonstrated ability to maintain financial controls
§ Adaptable, flexible and accepting of diversity
§ Basic business, math and accounting skills
§ Basic personal computer literacy (Word, Excel, Email) a definite asset
§ Working knowledge of in-store systems and corporate policies and procedures
RESPONSIBILITIES:
§ Responsible for providing overall leadership in the restaurant - recognizing and motivating all management and team members; coaching and training the team in order to achieve operational excellence.
§ Ensure the restaurant team maintains the highest possible level of customer service.
§ Involve the management team in developing and communicating an action plan to achieve productivity targets (inventory control, labor costs, etc.) for your store.
§ Control profit and loss by ensuring the management team follows cash control/security procedures, maintains inventory, manages labor, reviews financial reports, and takes action when appropriate.
§ Ensure the restaurant achieves the annual RCP Plan. And profits.
§ Prepare all required financial plans/reports and submit them on a timely basis.
§ Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance
§ Ensure adherence to all restaurant operation policies and procedures and perform appropriate follow-up with team members.
§ Ensure adherence to Occupational Health and Safety Act, local health and safety codes, and company safety/security policies and procedures.
§ Prepare action plans to address any in-store issues and effectively communicate these plans to the team.
§ Execute an ongoing human resource and staffing plan.
§ Oversee the process of recruiting and selecting qualified, high-energy team members while ensuring the use of approved tools and systems
§ Train and involve the team in the recruiting and selection process.
§ Recruit and select qualified, high-energy management candidates using approved tools and systems.
§ Conduct all restaurant management and team member performance appraisals.
§ Oversee all performance management issues and application of progressive discipline.
§ Administer corrective action or terminations when appropriate.
§ Ensure complete and timely execution of corporate and local marketing programs.
§ Assist the Area Manager with the roll-out of new products/promotions.
§ Maintain awareness of competitors’ promotions, trends, and growth.
§ Ensure team member files are maintained effectively.
This role may include additional responsibilities/duties as may be assigned by the Area Manager. These duties and responsibilities may be amended at the company’s discretion from time to time.
Job Types: Full-time, Permanent
Salary: $18.50-$20.00 per hour
Job Types: Full-time, Permanent
Salary: $18.00-$20.00 per hour
Benefits:
- Flexible schedule
- Store discount
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Toronto, ON M4W 2L4: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Retail management (preferred)
Work Location: In person
About Pizza Hut
CEO: Artie Starrs
Revenue: $5 to $10 billion (USD)
Size: 10000+ Employees
Type: Subsidiary or Business Segment
Website: http://jobs.pizzahut.com
Year Founded: 1958
