Store Manager Broadway, West Midlands, England
Job description
Founded over20 years ago by three entrepreneurial women with a passion for beautiful,practical and comfortable homes, OKA is more than a furniture and homewareretailer: it is a love affair with living well.
We inspirepeople to confidently create a home that reflects their personality, a spacewhere nothing should be too precious or perfect to be enjoyed with family andfriends. British-born, today we have 13 stores across the UK and are excitedto have recently opened our third store in the US an established InteriorDesign and Trade business, a mail-order service and a thriving website.
We are currently looking to recruit a full-time Store Manager tosupport our Retail Team, based at our store in Broadway, Worcestershire.
In the quintessentially English village of Broadway, an idyllicGeorgian farmhouse is now home to our OKA Broadway store. This beautifulbuilding provides a stunning backdrop for our three floors of furniture andaccessories. Located just 6 miles from Evesham, our Broadway store iseasily accessible from Worcester, Cheltenham and Stratford-upon-Avon, with freeon-site parking.
ABOUT US
We know the best work is done bypeople who enjoy their jobs, so we create a fun and nurturing environment whereeveryone feels valued and is able to thrive. We are looking for an agile andproactive Store Manager with a positive attitude and entrepreneurial spirit whocan help us nurture this company culture.
Reporting directly to the Area Manager,the Store Manager is responsible for the management and performance of our Broadwaystore.
KEY RESPONSIBILITIES
- Organising and executing all generaldaily activities and operational requirements of the store
- Recruiting, developing and managing yourretail staff team, including onboarding, training and learning and development
- Pro-actively motivating and leadingthe sales team to exceed Sales and Profit & Loss targets
- Ensuring the team delivers the highestpossible standards of customer service - both face to face and via phone - inthe most efficient and effective manner
- Role-modellingthe provision of exceptional customer service to OKA customers
ABOUT YOU
- Experiencedretail Store Manager with proven track record
- Passion for deliveringexceptional customer service
- Goodcommercial awareness
- Confidentcommunicator with excellent interpersonal skills
- Naturalflair for interiors and store merchandising
- Experienceand enthusiasm for high-end retail environments
- Extensiveselling skills and the ability to motivate others
- Good eye fordetail
- Knowledge ofthe furniture/home furnishings market preferred
- Flexibleapproach to working hours as the sector demands
- Tenacious,hardworking and reliable
- Strongleadership, management, and organisational skills
- A creative, problem-solving spirit
- Passion for the OKA brand
OUR BENEFITSPACKAGE
- 33 days holiday (including bankholiday entitlement), plus Length of Service increases
- Day off for your birthday
- BUPA Health Cash Plan
- Generous staff discount: 45%rising to 65% following 1 year of service
- EnhancedMaternity Pay
- EmployeeAssistance Programme
- Eligibility for a discretionarycompany Bonus Scheme
- Discounts on60+ UK retailers via My OKA benefits platform
- Plus a suite of additionalemployee benefits including Company pension scheme, life assurance cover, freeeye tests, cycle to work scheme, interest free travel loans, social events, wellbeingcentre and more
If successful you will becomepart of the OKA family, a fast-paced and dynamic business. If you would like toapply for this position, please send your CV, salary expectations and noticeperiod via the link provided.
