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Job description

We are Nerf Action Xperience, Nerf’s UK Family Entertainment and world's only dedicated Nerf Retail store based in Trafford Palazzo attached to the Trafford Centre.

We work with a variety of intellectual property owners across the globe and transform their coveted content into compelling and thrilling family entertainment experiences with a unique retail arm that wow visitors daily.

Our approach is to inject creativity and operational nous to an already popular product to deliver world-beating family entertainment centres and retail stores that excites and captivates.

This is a retail position with a twist, not to be missed!

We are looking for a strong Duty Manager from a retail background. You will ideally be a competant floor manager or an assistant manager from a lower turnover store.

You will assist with the full day to day running of the retail store. You will support the General Manager with the commercial control of the retail store including: stock ordering; merchandising; commercial planning; stock management; sales; planograms; visual impact. You will lead by example and put customers/guests at the forefront to develop a driven, successful team in order to maximise sales.

You will allocate tasks to Retail Assistants in your store daily, develop their skills and keep them motivated and engaged. You will also need to manage till areas as required – making sure all customers have an excellent experience.

A retail background is essential for this role, having strong leadership and coaching skills, a commercial mindset and exposure to a fast paced environment is key. The role will not be without challenge but you will have the freedom, the autonomy and the support to really make this role your own.

Whilst retail will be your focus, as a Duty Manager, you will be in charge of the building during operating hours so would need to oversee all aspects of the DM role.

Who are you:

• You will be results driven and enjoy being “hands on” in the day to day running of your store;
• You will love the customer and want to ensure each person has an amazing experience;
• You are great at multi-tasking and prioritising tasks;
• You will have a strong commercial knowledge and be able to think and act strategically;
• and you will have proven experience of leading and coaching an engaged store team who deliver consistent results.

This is a full-time position, shifts are based on 40 hours per week. Monday to Sunday, including weekends and late evenings. Flexibility is vital for this role

DBS check may be required.

Job Type: Full-time

Salary: Up to £23,000.00 per year

Job Type: Full-time

Salary: Up to £23,000.00 per year

Benefits:

• Employee discount
• On-site parking

Schedule:

• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Manchester, M17 8AS: reliably commute or plan to relocate before starting work (required)

Experience:

• Senior Management: 3 years (preferred)
• Retail management: 1 year (preferred)
• Retail sales: 1 year (preferred)

Work Location: In person