Job description
The Ffestiniog and Welsh Highland Railways are at the heart of the picturesque Snowdonia National Park and a major tourist attraction in North Wales. Our offer, aimed firmly at the tourism market place, stands out as being best in class.
We are looking for a supervisor to join our retail operations. This role will include both working on the shop floor and assisting with managing sales through our ecommerce platforms.
We can offer you:
- Starting salary of £22,315 per annum
- Permanent, full time position
- A minimum of 28 days paid holiday, inclusive of all bank and public holidays
- Enrolment into the company pension scheme after a qualifying period
- Company enhanced sick pay
- Travel benefits on the Ff&WHR and on national rail according to the Rail Staff Travel rules in place at the time of employment
- Staff discounts in shops and cafes
This role will be based in our Porthmadog Harbour Station shop; however, the successful candidate may be required to work in our other shops on occasion. The ideal candidate will have experience in working in a retail environment, ideally through ecommerce platforms as well as traditional sales points. Responsibilities will include working in the shop, serving customers, answering customer queries and supervising other shop staff. In addition the successful candidate will process webshop orders and assist with the management of our webshop, epos and stock control systems.
Core Skills:
- Experience of working in a retail environment
- ‘Front of House’ position so good communication skills and a cheerful disposition are essential
- Must be numerate and literate
- Must be IT confident
- An interest in, and experience of, retail aesthetics and design is desirable
- The ability to speak Welsh would be an advantage as would knowledge of the railways and their passengers; and the local area
Applicants for this position must have the existing right to work in the UK.
Job Types: Full-time, Permanent
Salary: From £22,315.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person