store manager Ipswich, England
Job description
Description:
Company Overview:
We are a well-established and thriving pizza store known for our delicious pizzas and exceptional customer service. As part of our continued growth, we are seeking a highly motivated and experienced Pizza Store Supervisor to join our team. If you have a passion for delivering outstanding dining experiences, possess excellent leadership skills, and have a strong background in the foodservice industry, we invite you to apply.
Responsibilities:
- Oversee daily operations of the pizza store, ensuring smooth and efficient functioning.
- Lead and motivate a team of pizza makers, delivery drivers, and front-of-house staff.
- Train and onboard new employees, providing guidance and support to ensure they deliver exceptional service.
- Monitor food preparation, cooking, and presentation to maintain quality and adherence to recipes and standards.
- Manage inventory levels and order supplies to ensure proper stock availability.
- Ensure compliance with health and safety regulations and maintain cleanliness and sanitation standards.
- Handle customer inquiries, concerns, and complaints in a professional and timely manner.
- Monitor and improve overall customer satisfaction through exceptional service and attention to detail.
- Create employee schedules, manage labor costs, and optimize staffing levels based on business needs.
- Conduct performance evaluations, provide feedback, and implement training programs to enhance employee skills.
- Collaborate with the management team to develop and implement strategies for business growth and improvement.
Requirements:
- Proven experience as a supervisor or in a similar leadership role in the foodservice industry.
- Strong knowledge of pizza preparation, cooking techniques, and food safety standards.
- Exceptional customer service skills and a passion for creating outstanding dining experiences.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
- Strong organizational and time management abilities to effectively prioritize tasks and meet deadlines.
- Ability to handle stressful situations and resolve conflicts in a professional manner.
- Proficiency in POS systems, inventory management, and Microsoft Office Suite.
- Flexibility to work evenings, weekends, and holidays as required.
- Food Handler's certification or equivalent is preferred.
*
To apply for this position, please submit your resume and a cover letter highlighting your experience and passion for pizza-making.
We appreciate all applications, but only selected candidates will be contacted for an interview.
Job Types: Full-time, Permanent
Salary: £21,600.00-£24,000.00 per year
Benefits:
- Employee discount
- Flexitime
Flexible Language Requirement:
- English not required
Schedule:
- 12 hour shift
- Flexitime
- Weekend availability
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Ipswich: reliably commute or plan to relocate before starting work (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: PIZZA GOGO
