store manager London, England
Job description
About us
Coffee Dock (LN) Ltd is a small business in London, E14 0RG. We are agile, rewarding, collaborative, and our goal is to Send customers away with a smile..
Our work environment includes:
- Casual work attire
- International workforce
- Lively atmosphere
- Food provided
We are looking for an experienced Barista Coffee Shop/Cafe Shop Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of the shop, including managing staff, maintaining inventory, ensuring customer satisfaction, and meeting sales targets. The ideal candidate will have a strong background in hospitality management, excellent customer service skills, and the ability to think strategically and make sound decisions.
The job will be 5 whole day shifts per week.
Responsibilities:
- Oversee the barista team and ensure that beverages are prepared to the highest standards
- Provide excellent customer service to all guests
- Develop and implement new beverage recipes
- Train new baristas
- Maintain inventory of coffee beans, syrups, and other supplies
- Clean and maintain equipment
- Comply with all health and safety regulations
- Ensure our products are served to a high standard and hygene policies adhered to.
- Together with the team, prep sandwiches, baguettes and our other food offerings.
- Ensure that all staff are properly trained and adhere to company policies and procedures.
- Develop and implement strategies to increase sales and profitability.
- Provide excellent customer service and ensure customer satisfaction.
- Maintain inventory levels and ensure stock is adequately replenished.
- Monitor the shop's financial performance and take corrective action when necessary.
- Manage staff schedules and ensure that all shifts are adequately staffed.
- Other duties as assigned
Qualifications:
- At least 2 years of experience as a barista
- Strong customer service skills
- Excellent communication skills
- Ability to work independently and as part of a team
- Ability to work under pressure
- Ability to learn new things quickly
- Attention to detail
- Food safety certification
Job Types: Full-time, Permanent
Salary: £30,000.00-£32,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- London, E14 0RG: reliably commute or plan to relocate before starting work (required)
Experience:
- Barista: 2 years (required)
Work Location: In person
