Job description
Cityroomz Edinburgh is currently recruiting for a Reception Duty Manager to join their friendly team!
We offer warm hospitality and great value in the heart of vibrant cities and are looking for the right person to join our Edinburgh team.
About us
All of our hotels are in the heart of the action, easily accessible by mainline rail stations and local transport. The city’s attractions are right on our doorstep, which makes us the perfect stay for a concert, conference or cultural event. With relaxed spaces and well-appointed rooms, we’re the perfect choice for both business and leisure stays.
We recognise that it is our team members’ thoughtfulness, genuine hospitality and heartfelt personalised service which is behind the success and reputation of our business and as such our teams are always our number one focus.
We are proud to have collectively made a commitment to provide a culture which is built on the respect, fairness, equality, diversity and opportunity; and to placing our team members wellbeing and career development at the heart of our business.
Compensation & Benefits
We want to ensure that all our team members at Sleeperz & Cityroomz are engaged, motivated, and most importantly, happy. We have put together a great range of benefits that our team members can enjoy both at and outside of work. These include:
- Numerous reward opportunities
- You will have access to our outstanding Learning & Development Programme that includes a great online programme as well as in person development
- You will enjoy discounted rates for yourself, friends & family at our hotels
- You can access our Employee Assistance Programme whenever you need
- If you like freebies and discounts, we’ve got you covered with free membership to Perkbox
- Enhanced sick pay with service
- We give additional holiday in line with service
- Access to our Online Community where we celebrate each other’s success and keep all of our team members well informed
- And many more…
About the role
We are looking for individuals with a genuine interest in pursuing a career in Front of House to join our growing business and to contribute to and share our success.
Are you the kind of person who puts guests at the heart of everything you do? Who takes the time to listens and focuses on their needs? Can you manage the moment, support the Reception Manager in developing the Reception Team and use your motivating skills to ensure every guest has an exceptional experience? If you answered yes, then we want to hear from you.
The successful Reception Duty Manager for this role will show excellent leadership skills and a track record of delivering results through your people. You will work hand in hand with the Reception Manager, delivering a seamless experience at the reception desk for every guest as well and dealing with any queries that may arise, related to your department or not. Passion for your guests and your team is an essential skill, as is a real interest in cultivating and nurturing the performance of your team, as you will assist in motivating, training and developing the people around you.
You will be seen as an ambassador and champion of our brands both internally and externally. With a keen eye for attention to detail.
Applying
If you are enthusiastic, friendly and eager to learn and have had a minimum 1 year supervisor experience are looking for your next role in the hospitality industry, please send us your CV – we want to hear from you!
40 hours - Full time
Job Type: Full-time
Salary: £12.00 per hour
Benefits:
- Employee discount
- Health & wellbeing programme
- Life insurance
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Supervising: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person