store manager Vancouver
Job description
Store Manager - Café Ami (VGH)
Cafe Ami VGH is a locally owned and operated coffee shop providing coffee and food services to the hospital staff, patients and visitors seven days a week (5:30 a.m. to 10:30 p.m.). Café Ami has a full-time job opening for an experienced Manager or individual with supervisory experience looking to take the next step.
The Store Manager will be responsible for managing day-to-day operations of the store from open-to-close, seven days a week with the help of the team. Responsibilities include but are not limited to:
- Staffing – hiring, training, scheduling, meeting labour costs, and firing. Currently we have around 20+ employees including Supervisors and an Assistant Manager at this location.
- Food & Beverage (F&B) – overseeing food preparation and helping with necessary, F&B training, ensuring retail consistency, ordering, new product development and meeting cost expectations.
- Catering – working customers to answer questions and confirm catering via email and phone. Proactive planning with the Catering Supervisor to coordinate smooth preparation, delivery, pick-up, and payments.
- Customer Service – serving on the front line when necessary and maintaining customer satisfaction.
- Monthly Inventory
- Coordination of Equipment Repairs with approved suppliers - proactive planning for routine maintenance and emergency repairs.
- Coordinate with the managers at our other stores when necessary
- Ensuring all internal standard-operating procedures (SOPs) are followed in order to meet/exceed Vancouver Coastal Health requirements.
The ideal candidate is a motivated, solutions orientated individual who enjoys being busy, and thrives putting his/her organizational and people skills into action! Additional pre-requisites include:
- Supervisory/Management Experience in the food & beverage industry
- Minimum of 2+ years of Coffee or Cafe experience
- Minimum 2+ years of experience hiring, training and scheduling staff shifts
- Minimum 1+ year of experience in food preparation (can be basic sandwiches, salads, wraps etc.)
- Professional written and verbal communication skills
- Strong people management skills
- Computer Literate (MS Word, MS Excel etc.)
- Proven analytical abilities (i.e. ability to understand & meet food costs, percentage labour etc.)
- Process orientated
- Work schedule flexibility is an asset to cover “gaps” in the schedule if necessary.
- Strong organizational and time management skills
- Vaccinations – in order to work in the hospital, all staff must have had (or get) their childhood vaccinations and have an annual flu shot (COVID shot if required).
- Valid FoodSafe certification is needed.
Other:
- Compensation: competitive hourly rate based on experience with room to grow, generally work an 8.5-hour day, which includes a half hour lunch break.
We will work with the right candidate during transition, so if you are interested in the position please click “Apply” now to submit your resume. Thank you.
For more information on Cafe Ami please visit www.cafeami.ca or Cafe.Ami on instagram.
Job Types: Full-time, Permanent
Salary: $25.00-$30.00 per hour
Benefits:
- Discounted or free food
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Tips
Work Location: In person
