store manager London, England
Job description
A bit about Scamp & Dude: (our Purpose, Vision & Values):
We are a purpose-led fashion brand with the power to change the way you feel. Our
vision is to bring positive, joyful clothes to every woman’s wardrobe while giving back
to families and the wider community.
Our day-to-day work is always underpinned by our key values, which are:
Kindness - Giving back and helping others is at the heart of everything we do.
Responsibility - Ethical and sustainable manufacturing is non-negotiable to us.
Empowerment - It takes an inclusive community of diverse dynamic people to
achieve our success.
Joy - We bring the feel good.
https://scampanddude.com/
https://scampanddude.com/pages/our-story
https://scampanddude.com/pages/superscarvesmission
Scamp & Dude are committed to equal opportunities for all and we actively encourage and welcome people of all diverse backgrounds to join our growing team. We will appoint, train, develop and promote on the basis of merit and ability alone without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex and/or sexual orientation.
The Job: (tasks, duties &responsibilities)
Managing & facilitating the sale of products in our Scamp & Dude retail store.
Stocking, organising, presenting, marketing, and selling goods to customers in the
store and occasionally over the phone. Ensuring senior management are kept up to
date with sales data and trends with reviews and suggestions for sales opportunities
within the store. Ensure window displays and all visual merchandising is relevant
updated and appealing.
Duties include:
Assisting Store Manager to ensure we react to changing rotas when times are quieter and reducing/increasing hours accordingly;
- Training staff and keeping yourself up to date on sales, warehouse management, stocking, inventory, customer service and other relevant skills;
- Assisting Store Manager devise new and relevant sales opportunities, driving sales initiatives;
- Assisting Store Manager maintain inventory and ordering new stock when necessary with Head Office;
- Opening/closing the store according to operating hours;
- Helping customers and making sure they can find what they were looking for;
- Operating a cash register and paying in cash accordingly;
- Counting out the correct change when tendering cash;
- Cleaning and maintaining the store floor and stockroom space;
- Monitoring sales floor is always presentable with sizes arranged in order;
- Communicating with customers over the phone and in person, answering all questions they have;
- Keeping aware of what types of products are in the range and making recommendations to customers;
- Following procedures like dress code, customer etiquette, safety regulations, and other precautions and requirements, and leading the team by example;
- Unpacking the deliveries and putting away stock into the correct places in the stockroom;
- Engaging in appropriate behaviour at all times, representing the business in a positive light and upholding its key values;
- Processing returned items;
JOB DESCRIPTION
- Following procedures like dress code, customer etiquette, safety regulations,
- and other precautions and requirements, and leading the team by example;
- Unpacking the deliveries and putting away stock into the correct places in the stockroom;
- Engaging in appropriate behaviour at all times, representing the business in a
- positive light and upholding its key values;
- Processing returned items;
- Completing ad hoc tasks as delegated by senior management
- Lead the local team and operation in all matters relating to our continued
- commitment to attaining and maintaining our B-Corp status
We’d love to meet someone
who …
- Has excellent product knowledge and customer service skills to help
- customers with questions and ensuring the wider team also share this
- knowledge;
- Has strong people management and leadership skills
- Shows strong business acumen and ability to achieve visual and operational
- excellence
- Will inspire the retail team with a positive attitude and enthusiasm,
- encouraging entrepreneurial thinking and leading the team to achieve
- extraordinary results
- Shows exceptional critical thinking skills and a passion for continually
- evolving and innovating
- Has strong merchant skills and a history of delivering financial results
- Is a well-rounded leader with a proven record of hiring and developing
- creative and operational talent
- Is experienced in coaching, counselling & conflict resolution.
What we can offer you …
- Competitive salary
- Favourable holiday entitlement
- Pension Auto-enrolment (after probation period)
- Training that includes social / environmental issues material to our
- company and/or our mission
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