Job description
Shop Supervisor Job Description
Responsibilities:
· Manage and Oversee store staff to ensure they complete their assigned tasks promptly.
· Analyse profitability ratios and implement corrective measures.
· Delegate and perform tasks related to upkeep and organization, including rearranging shelves, setting up displays and cleaning the store and products.
· Coordinate deliveries, Check inventory numbers, record missing or stolen merchandise and plan special discount offers as needed;
· Provide customer service in the shop front attending to customers' needs by finding specific items, correcting pricing mistakes, and administering refunds or discounts;
· Train new staff members and schedule shifts as required.
· Perform any other tasks delegated by management.
Experience:
- At least 2 years of experience in a supervisory role
- Strong math skills for inventory management and financial reporting
- Excellent time management skills to ensure that all tasks are completed on time
- Strong organizational skills to manage multiple tasks simultaneously
- Knowledge of market trends and customer preferences to make informed decisions about inventory management
- Excellent phone etiquette to provide exceptional customer service
We offer competitive pay, health insurance, retirement plan, paid time off, and opportunities for advancement within the company.
If you have the experience and skills we're looking for, please submit your resume for consideration. We look forward to hearing from you!
Job Types: Full-time, Permanent
Salary: £26,500.00 per year
Benefits:
- Company pension
- Employee discount
- Language training provided
- On-site parking
- Store discount
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Liverpool, L22 4QT: reliably commute or plan to relocate before starting work (required)
Experience:
- Supervising experience (required)
- Retail sales (required)
- Customer service (required)
- Management (required)
- Retail management (required)
Work Location: In person
Reference ID: A&M001