Job description
Join our team of Store Assistants and become an essential part of our amazing company culture. Our focus on exceptional customer service begins with you - the first point of contact for our customers. With your enthusiasm and willingness to help, you will leave a positive impression on every customer you interact with.
We are looking for hard-working and passionate individuals with a positive attitude and a reliable nature. At our store, we value your individuality and encourage you to bring your whole self to work.
Key Qualifications:
- Positive attitude and enthusiasm for delivering excellent customer service.
- Reliable, flexible, and fun to work with.
- Experience working in retail and excellent customer service skills.
- Commercial awareness and the ability to prioritise tasks.
- A proactive approach to problem-solving.
- Integrity and a collaborative outlook.
Key Responsibilities:
- Welcome and serve customers, ensuring they have an excellent in-store experience.
- Develop strong relationships with customers through personalised interactions.
- Proactively cross-sell with all departments to achieve individual sales targets and KPIs.
- Stay up-to-date with fashion trends and competitors.
- Effectively handle customer complaints by communicating with the line manager when necessary.
- Maintain high standards for the shop floor and visual displays.
- Ensure compliance with company operational guidelines and stock procedures.
- Contribute to maintaining a high level of security and prevent product theft.
If you are passionate about delivering exceptional customer service and working in a dynamic retail environment, we want to hear from you. This is a full-time, permanent position at our store, located in Glasgow.
Job Type: Full-time
Salary: £12.77-£13.03 per hour
Benefits:
- Canteen
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Application question(s):
- Can you work full time?
- Do you require visa sponsorship to work in the UK?
Work Location: In person