An enhanced Back of House role supporting all movement of goods into, around and out of the boutique, as well as aiding with supporting services the New Bond Street boutique provides. Under the umbrella of Boutique Operation/Stock and could range from stock/stock admin, packaging, and wrapping to streamlining processes and relieve the pressure in areas of high demand. This role offers room for development and scope to build in this role, as the business moves forward in the coming years.
WHAT IMPACT YOU CAN CREATE AT CHANEL
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Acting as the bridge between front and back of house to reduce wait or delivery times in the client experience by supporting across the full operational activities of the boutique
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Assist the FAs by preparing stock for appointments, being on hand to liaise with all departments to minimise the client waiting time and be the go-between allowing the FA to concentrate on the client journey and experience.
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Assist with the pack and wrap following appointments.
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Return items to correct stock location in an efficient time frame to utilise future sales.
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Stock team support: deliveries, stock replenishment, ticket management.
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As an ambassador of CHANEL, be able to share your knowledge and passion for the product and the brand
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By building a broad knowledge of the operational needs of the business, be able to work proactively in assisting or stepping into areas that need support
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Flexibly and with enterprise, work with teams at all levels and departments
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Maximise sales by replenishing areas with sell down
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By cultivating a full knowledge of Health & Safety best practices, compliance, GDPR, and other procedures make a key contribution in delivering an outstanding experience to the client
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Facilitate the success of the boutique by ensuring the optimal levels of supplies are always on hand
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Communicating accurately and transparently to make sure all stakeholders are aligned
YOU ARE ENERGISED BY
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Contributing to a dynamic and fast paced team
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A wide range of variety and truly no day being the same
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The constant need to learn and evolve to best support the success of the team and the business
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The need to be agile and flexible in how you approach your work
WHAT YOU WILL BRING
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A strong foundational understanding of operations of a successful retail business
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Grit, resilience, and curiosity
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An inexhaustible desire to learn and develop
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A personal drive to deliver for those around you
WHAT YOU WILL LEARN & WHAT CHANEL CAN OFFER YOU
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Delivery of excellence in an environment that places long term success of CHANEL at its forefront
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An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL
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An environment to express both your curiosity and capability, with the aim of creating sustainable long term personal and professional growth
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of everyone increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.