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POSITION SUMMARY

We are looking for an energetic and ambitious Senior Account Executive, keen to join our fast-paced, fun and evolving brand design agency.

Reporting into the Account Manager, this role will provide the opportunity to deliver creative projects for a number of well‐known global FMCG brands, ranging from packaging and point of sale to activation campaigns. They will work with a team of designers to produce the creative work, supporting in the process from initial concepts through to end delivery.

The Senior Account Executive will come in initially to support the client services team whilst they learn and develop, before taking on their own projects.

AREAS OF FOCUS

These are the main areas of focus for the Senior Account Executive:

Support the management and delivery of projects

• Support the Account Team in producing estimates, timings and resource plans in response to client briefs
• Assist with the production of detailed and inspiring creative briefs for the creative team
• Develop a strong professional relationship with clients and become the ‘go to’ contact for junior clients
• Work closely day‐to‐day with the creative team to monitor projects, helping to ensure they are delivered to agreed scope, timings, budget and creative quality
• Understand the broader requirements of the accounts they are involved in, and find helpful ways to contribute to their successful delivery
• Support the account team by taking ownership of invoicing, POs, and other internal process admin.

Being professional

• Ensure clear internal and external communication is maintained between all parties, acting a first point of contact for clients
• Ensure that all documentation, costings, briefs, scopes and presentations are of the highest possible standard.
• Be positive and a force for good in the team – even when faced with difficult problems. Be solutions focused.
• Know when to delegate upwards and raise the alarm at the right time, to the right people when issues occur.
• Be prepared to muck in on areas outside of the immediate team. This means sharing resource, helping on other accounts or managing any other internal initiatives if required.

Building and safeguarding relationships

• Build a partnership relationship with clients; good rapport here is key to success of both the delivery process and account development.
• Be responsible for ensuring that relevant clients and account team members are kept up to date on project developments: changes in timings, costs and any issues arising. Communicate regularly and don’t avoid difficult conversations.
• Ensure that internal and client sign‐offs are obtained on all key project deliverables
• Manage conflicts and issues effectively, and seek guidance from your manager on any potentially sensitive or difficult situations.

Strive for great work

• Build an understanding of SGK's and the client's industry, business, and products.
• Learn to develop creative judgment and strive for the best work every time.

EXPERIENCE

The ideal candidate for this role is a recent graduate, who is now looking to establish themselves in a client services role. They should be able to demonstrate an understanding of the requirements to manage projects efficiently, on‐time and budget.

They are:

• Enthusiastic and willing to learn
• Excellent attention to detail
• Professional and courteous
• Able to multitask
• Passion for creativity
• Willing to contribute where possible
• Interested in helping clients see the bigger picture

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