Specialist Pharmacy Assistant – Homecare & High Cost Drugs Norwich, England
Job description
The pharmacy department is one of the busiest in the country, reviewing and supplying medicines to patients across a seven-day service. We have approximately 170 members of staff working across the team and also Fred, our dispensing robot, to support dispensary and stores staff. We also have an aseptic production unit.
The NNUH is an acute teaching hospital and has a number of specialities including haematology/oncology, older people’s medicine, cardiology, urology and gastroenterology. We have close links with the University of East Anglia and the Norwich Research Park. All services are people-focussed whether this is directly with patients or supporting colleagues with medicines across the Trust.
The Pharmacy Department and the Norfolk & Norwich University Hospitals NHS Foundation Trust are proud to be a diverse, inclusive and positive employer for all staff. With existing BAME and LGBT+ Staff networks in place (details attached) we have established support networks to promote inclusivity for staff. As such we are happy and excited to encourage and welcome applications from all.
An exciting new role has been created to support the supervision and day-to-day running of the pharmacy homecare service. The candidate with liaise with and deputise for the Specialist Pharmacy Technician for Homecare and High-Cost Drugs under the direction of the Highly Specialist Pharmacist for High-Cost Drugs to ensure an efficient, structured, and accurate service complying with national legislation and local policies.
The candidate will be required to process homecare prescriptions, maintain, and develop documentation systems and help plan, organise and manage the daily workload of the pharmacy homecare service. They will be required to assist patients, clinical staff, invoicing staff and external Homecare Providers with queries and issues related to homecare.
The candidate will also undertake monitoring of the stock levels of high-cost medicines, investigate and correct and stock discrepancies. They will be responsible for ordering and dispensing high-cost drugs for patients attending hospital for administration.
In addition to the above duties, the candidate will work closely with the Specialist Pharmacy Technician for Homecare and High-Cost Drugs to oversee training and maintenance of competencies.
Full time hours of work will be 5 days a week. There is a requirement to work 1 in 10 weekends with corresponding time off during the week and to participate in the bank holiday rota, currently minimum 1 per year. Part-time hours may be considered.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
- To accurately process homecare prescriptions ensuring that all prescription lines have been ordered and correct quantities and suppliers have been selected.
- To ensure all of the correct details for patients have been recorded within the homecare module of the Pharmacy JAC system.
- To process any urgent requests for homecare items as and when required in order to ensure the needs of the patient are met, and ensure that any urgent deliveries are arranged within the required timescale when appropriate.
- To accurately complete any checklists required by homecare companies to accompany all orders and paperwork when sent to the supplier.
- To plan, organise and manage the daily workload of the pharmacy homecare service in conjunction with the homecare pharmacy technicians and administrator.
- To transmit, post or courier all orders and prescriptions in the approved manner for the item requested and in accordance with the homecare suppliers requirements.
- To maintain and develop the documentation system to support ordering systems both computerised and manual for homecare supplies to ensure easy access and an audit trail .
- To file homecare correspondence and documentation in the appropriate section(s) of pharmacy homecare files.
- To perform the daily responsibilities of the homecare service, such as forwarding prescription requests, processing purchase orders and resolving queries or signposting to the relevant teams using different prescription formats and often complex dosing regimens, which require calculation of dose and quantity, for multiple clinical specialities using JAC homecare module
- To maintain and develop systems in order to monitor prescription requests and ensure that all orders and prescriptions are sent to the homecare supplier in a timely manner.
