Specialist IT Administrator Wattisham, England
Job description
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Defence UK is looking for a site specialised System IT Administrator based in Wattisham to support the onsite IT requirements, specifically delivering training services. This role will involve contributing to the delivery of projects and sustainment of a training environment and operational requirements of a large site.
Local to site, you will be involved in system integration activities, hardware and software installation, configuration and disposition of workstations and networking to ensure the user experience is exceptional. Providing the local IT consultancy by engaging with the local community, ensuring advice and resolution is based on best practice and in line with the wider Boeing strategy. The successful candidate will be the primary point of contact ensuring the training environment and classrooms are available when classes are scheduled and the training experience is reliable.
As the successful candidate, you will be responsible for delivering products and projects and providing technical support to a wide range of users and capabilities at all levels. Equally comfortable, confident and professional whether on the end of a phone or ‘hands-on’ at a desk, you will be the sort of individual that takes pride in providing a first-rate service and genuinely enjoys solving IT issues for colleagues at all levels.
Whilst you will be the sole IT representative onsite, you will be part of a larger delivery team where support and consultancy is available to ensure you have the tools and resources to deliver an excellent service.
Position responsibilities
- Continuously looking for improvements to ensure services operated are aligned to industry best practice and Boeing enterprise best practices.
- Responding to events, requests and incidents logged in management systems.
- Performing analysis of log files, systems, and network traffic.
- Working to well-defined SLAs & KPIs
- Support of functional teams such as networking
- Working closely with Architecture to help define strategy and roadmaps for the training environment
- Working with the site team to establish and support their operational requirements
- Identify and raise technical challenges and limitations within the networking estate
- Provide consultancy to colleagues within the organisation
- Represent IT Global when the need arises
- Primary point of contact for all site IT issues
Desirable qualifications and competencies
- Networking experience
- Windows installation and configuration
- System log management and network/server monitoring.
- Windows server technology
- Server/desktop builds
- Ability to communicate with and support teammates, customers, and suppliers in a professional manner
- Experience of troubleshooting, knowledge of network technologies, server computing systems including operating systems, networks, hardware, software packages and utilities, computer control languages and command is preferred
The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:
- Competitive salary and annual incentive plans
- Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next
- Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way
- Diverse and inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs
- 23 days plus UK public holidays and a Winter Break between Christmas and New Year
- Pension Plan with up to 10% employer contribution
- Company paid BUPA Medical Plan
- Short Term Sickness: 100% pay for the first 26 weeks
- Long Term Sickness: 66.67% of annual salary from 27th week
- 6x annual salary life insurance
- Learning Together Programme to support your on-going personal and career development
- Access to Boeing’s Well Being Programs, tool and incentives
- Maternity, paternity, parental and adoption leave options
Employer will not sponsor applicants for employment visa status.
Relocation:
This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.
Work Authorization:
This requisition is for a locally hired position in the UK. Candidates must have current legal authorization to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
Security Clearance: The successful candidate will be expected to undergo a UK Security Clearance Process, which will require 5 years uninterrupted residency in the UK prior to applying.
Please note: The role is requiring onsite presence. The interviews will also be held onsite.
Export Control Requirements: Not an export control position
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process.
