Account Coordinator Sittingbourne, England
MAPP
Full Time
Sittingbourne, England
30000 - 33000 GBP ANNUAL Today
Job description
Description
MAPP is the UK’s leading specialist in commercial property and asset management, with over £25bn of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0 and V3.0 versions of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
Let’s be honest, most job descriptions read like a recipe without a clear picture of what the final product looks like; so you see a list of ingredients without the image of what it looks like. We want to give you a picture of who we are and the role we are looking to fill and if this sounds exciting and you would like to join us; do apply.
So much of the world of work is about values and culture. We want to work with people who are awesome, in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort and hard work. At MAPP, we work towards making this all happen and to be a great place to work.
We are a values driven organisation, you can see that because of our decision to become a B Corp (and the largest real estate consultancy in the UK to do so). We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing and have done so for the last 5 years. We promote on average about 10% of our office based roles in a year. We have fun together with events and opportunities to connect, grow and learn with study days as well as giving back to our communities with charity days and fundraising events.
This role gives you the opportunity to be a part of all of this and we would love you to apply. We know that some individuals don’t apply for a role unless they feel that they fit 100% or cover everything. If you would like to work with us and feel that you can do much that this role requires, even if you are not quite 100% there, please give it a go and apply. We are always on the lookout for great character, that is what makes us MAPP people, and if that is you, we would love to meet you!
Title, Team and Role Summary
Title : Accounts Administrator
Team : Parks Team - Site
Who Does This Role Report Into? Operations Manager
Role Summary / Purpose and Scope
Working as part of the site management team for the Kent Science Park, as well as
supporting the Head Office Client Accounting and Credit Control Teams as necessary.
The role will be based at the Kent Science Park but may also be required to deal with our Clients assets across the WAPG portfolio. The goal is to ensure that MAPP are able to collect occupational charges from occupiers on behalf of the landlord within agreed deadlines.
The role will also have involvement with the preparation and reconciliation of annual
Service Charge accounts.
Skills, Knowledge and Values
Skills (People & Technical)
- Occupier facing MAPP/Kent Science Park representative
- Updating the Property Management System with communications with occupiers.
- Production and analysis of statements and reconciliations between MAPP and occupiers own records
- Providing data to aid query resolution
- Assisting with the Management of Service Charge budgets, monitoring spend on a regular basis and providing information to management
- Understanding the significance of occupier engagement service.
- Main accounting point of contact between the occupiers accounts team and the MAPP clients accounting and credit control team.
- Meeting MAPP’s and clients deadlines for accounting deliverables
- Ability to prepare reconciliations between MAPP and Occupier accounting systems.
- Investigating and resolving reconciling items
- An understanding of the preparation and reconciliation of service charge accounts.
- Awareness of the causes and resolution of service
Values & Behaviour
- Exhibition of MAPP Values : Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Self Management including showing initiative, being proactive and meeting deadlines
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Achieving Results and Prioritise Work including attention to delivery to all stakeholders
- Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.
Experience and Salary
Level of Experience / Certifications
2 + years experience of working in a similar role
- Ideally suited to an individual with a property management accounting background with exposure to customer service delivery.
- Experience working with at least one known property management system, TRAMPS is preferred
Salary Range (Based on Experience)
£30,000 - £33,000 per annum, depending on experience.
Full Role Profile is linked here: https://drive.google.com/file/d/1FdGhm6m-wJ-SgBUBUiDyQZBDI1YDk7aU/view?usp=share_link
About MAPP
We believe property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too.
About MAPP
CEO: Nigel Mapp
Revenue: $5 to $25 million (USD)
Size: 201 to 500 Employees
Type: Company - Private
Website: www.wearemapp.com
Year Founded: 1998
MAPP
www.wearemapp.com
London, United Kingdom
Nigel Mapp
$5 to $25 million (USD)
201 to 500 Employees
Company - Private
Real Estate
1998
