Job description
Special Education Assistant I
Clerical Test Required at Time of Application
Mesa Public Schools is an award-winning district and voted Best Place to Work in Mesa. With over 9,000 employees, we are the largest school district in Arizona. Families have sent generations of students through our schools, as we are the premier educational choice in Arizona.
Base Rate:
$19.19
Performance Pay:
Available annually
New hire experience:
1% of the base hourly rate granted for each year of verified like experience (within ten years) beyond the requirement, up to a five-year maximum
New hire education:
1% of the base hourly rate awarded for an AA or higher degree if not required for the position
Class/Calendar:
B21, 12 months
Hours:
Full-time (40 hours per week)
FSLA:
Non-Exempt
Benefits:
Sick leave, holidays, matched retirement, health and life insurance
OVERVIEW:
To provide assistance and direction to special education personnel in the utilization of the student information system for special education students.
QUALIFICATIONS:
- High school education or equivalent with advanced computer training required
- Average proficiency in typing, above average test battery
- Extensive working experience with Windows based operating systems preferred
- Working experience with various software applications (i.e. MS Windows, Office XP, etc); knowledge of Internet Explorer
- Knowledge of office procedures; ability to operate standard office equipment
- Ability to learn new software applications and develop a level of expertise necessary to assist district personnel
- Ability to organize, prioritize and meet deadlines with an accurate attention to detail while working with frequent interruptions and minimum supervision
- Ability to respond to a high-volume of inquiries (via phone and/or e-mail) to assist district personnel; to maintain confidentiality
- Ability to effectively communicate (verbal and written) and to establish and maintain effective and cooperative working relationships with district personnel
DUTIES AND RESPONSIBILITIES:
- Provide help desk support for Synergy SE, the student information system for special education, access for special education
- Respond to inquiries, via phone and/or e-mail, from special education and or other district personnel
- Communicate procedures, information, and direction to address questions or problems related to navigation of Synergy SE
- Generate queries to retrieve and disseminate information to staff
- Perform routine clerical tasks
- Provide technology support within the Student Services Center
- Regular and on-time attendance required
- Perform other related duties, as assigned, to ensure the efficient and effective functioning of the work unit
- Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities
SUPERVISION
Supervisor, Synergy (SE) Specialist
Clerical test administered on line: Once you submit your application, a link to our on-line test will be emailed to you. Testing takes approximately 35 minutes. (Data Entry test -10 minutes)
Clerical Test required for this position: Application is considered incomplete and will not be eligible for consideration if clerical test results are not on file with Human Resources by closing date.
AN EQUAL OPPORTUNITY ORGANIZATION: The district does not discriminate on the basis of race, color, ethnicity, national origin, religion, sex or gender, sexual orientation, disability, age or marital status.