Spa therapist Newtownabbey, Northern Ireland
Job description
Spa Therapist – Hilton Templepatrick
We are looking for spa therapists with a passion for delivering excellent guest service and have a love for the Spa industry.
As a spa therapist you will have the opportunity to learn and develop, with the potential to progress within the company.
At the Spa at Hilton Templepatrick our main aim is to take guests on an idyllic journey to a pure sense of calmness and serenity. We bring the ultimate level of escapism, hidden behind the private grounds of the Kingfisher Estate at the Doubletree Hilton.
We are located just 30 minutes outside of Belfast city centre.
We are going to have 4 state of the art treatment rooms to provide luxurious spa experiences, an exclusive spa menu with signature treatments and a private hydro area for spa guests to indulge.
As a member of our team, you will naturally be someone who is passionate, friendly and approachable with a drive to confidently offer a wide range of treatments, never compromising on standards or quality.
About the Spa Therapist
We offer an unrivalled experience to our members, hotel guests and spa guests, and seek therapists that have the same desire in making a positive guest experience.
With that, we ask that you have the qualities and skills below:
- NVQ Beauty Therapy Level 2, 3 or equivalent
- Excellent customer service skills with a customer focused mindset
- Work well within a team
- Great communication & interpersonal skills
- Strong work ethic with a ‘can do attitude’
- Goes above and beyond for clients and their needs
- Confident in building relationships with your clients and recommending products to increase secondary review
- Flexible and available to work evenings, weekends and bank holidays where required
- Be willing to carry out a pool responder course
It would be desirable if you have:
- Previous Spa experience desirable
- Indian Head Massage
Responsibilities
- To comply with all departmental policies and procedures
- Ability to focus attention on guest needs, remaining calm, courteous and professional
- Anticipate guest needs, respond promptly and acknowledge all guests
- Maintain a high standard of appearance and personal hygiene
- Cash handling
- Liaise with other departments in the hotel to build relationships
- Contribute towards sales targets
- Fulfil all customers journeys to the full, to maximise their spa experience
- Meet and greet, and provide after care for all clients to provide a memorable experience
- Comply with all company health and safety
Benefits
- Free parking on site
Free food on shift
Weekly Pay
Staff discount across Loughview Leisure Group properties
Discounted rooms at Hilton hotels worldwide via the Hilton Go program
