Job description

Job descriptionEdit

We are looking for a hotel receptionist in a busy town centre hotel, the shifts are 7am-3pm & 3pm-11pm working over 5 days including weekends on a rota basis.

Job description

· Responsible for meeting and greeting guests and being the first point of contact for the property

· Checking guests in/out of the Hotel

· Ensuring the correct billing procedures are followed

· Taking payments

· Dealing with telephone enquiries & reservations

· Providing excellent customer service and customer care

· Dealing with guest complaints and enquiries

· Allocating rooms to guests applicable for the needs

· Keeping the front of house areas clean and tidy

· Answering all telephone calls

Job Type: Full-time

Salary: £9.50 per hour

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Tips

Work Location: One location

Application deadline: 28/02/2023
Reference ID: Recep02
Expected start date: 06/03/2023