Job description
Job descriptionEdit
We are looking for a hotel receptionist in a busy town centre hotel, the shifts are 7am-3pm & 3pm-11pm working over 5 days including weekends on a rota basis.
Job description
· Responsible for meeting and greeting guests and being the first point of contact for the property
· Checking guests in/out of the Hotel
· Ensuring the correct billing procedures are followed
· Taking payments
· Dealing with telephone enquiries & reservations
· Providing excellent customer service and customer care
· Dealing with guest complaints and enquiries
· Allocating rooms to guests applicable for the needs
· Keeping the front of house areas clean and tidy
· Answering all telephone calls
Job Type: Full-time
Salary: £9.50 per hour
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Work Location: One location
Application deadline: 28/02/2023
Reference ID: Recep02
Expected start date: 06/03/2023