Spa Supervisor Maidstone, England
Job description
Job Category Spa
Location Delta Hotels Tudor Park Country Club, Ashford Road, Maidstone, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Are you seeking to grow your skills with endless career opportunities?, work beside teammates that feel like family?, experience working for an employer that puts your wellbeing at the heart of everything it does?, enjoy monthly celebrations, treats and recognition? and make a difference in the local community? Then Delta Hotels by Marriott Tudor Park Country Club is the place for you.
Explore our very big world
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
The impact you’ll make
When a client walks into the spa they are there to enjoy some well earned down time, whether it be alone or whilst socilaising with friends they want to revitalize mind, body and soul. Escaping from the stresses and distractions of everyday life in order to restore wellbeing and you and your team are create this experience and escapism.
What you’ll do
- You will be responsible for the treatments offered by the spa and ensure these are relevant, contemporary to the clients needs and are offered to the highest standards
- Maximise Spa revenue and profit by delivering quality products and service and utilize targets and commission structures
- Manage stock security and minimize loss via stock management systems, stock requisition procedures and stock count
- Manage staffing levels robustly, through effective rosters to maximize revenue and client satisfaction
- Deliver the recognised Marriott Spa journey for all clients
- Maintain data integrity of electronic stock control system, point of sale and spa scheduling systems
- Log and track all client feedback , providing timely responses to all comments
- Review and develop the Treatment range offered by the Spa, ensuring that it is relevant and contemporary to the needs of the client
- Conduct competitor visits to ensure Marriott’s pre-eminence in the market place as regards service, product offering and price
- Ensure all Therapists are trained effectively to meet the required standards of the H&B industry
- Trade test Therapists to ensure the quality and standard of treatments being given
- Be aware of new industry trends and product developments
What we’re looking for
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
- Qualified beauty Therapist to NVQ level 3 or above
- Minimum 2 years H&B experience in a similar role or a great career move for someone looking to progress within the industry
Perks you deserve
In addition to an hourly rate of £12.07 ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering:
- Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
- Meals - Tasty and Varied Meals in our Associate Dining Facility
- Uniform & dry-cleaning service
- Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
- Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
- Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
- Pay - Annual Performance Related Pay Review
- Health - Cycle to work scheme
- Pension & Life Assurance
- Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important
- Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
- Develop and Grow - Comprehensive Training and Development programs
- Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
- Celebrate - Awards and Recognition Celebrations
- Events - Monthly Calendar of Associate Focused & Fun Events
With this role you will be working 40 hours per week over 5 days, including weekends - do you need flexibility in your life? We are happy to discuss this with you!
If this sounds like the perfect role for you apply online or email [email protected]
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
