Job description
An exciting role of Spa Receptionist has arisen at The Lowry Hotel - Manchester’s Iconic five-star hotel.
Working as part of a team and reporting to the Health, Beauty and Fitness Manager, your responsibilities will include undertaking a range of administrative tasks as well as taking bookings for treatments. In addition the role involves cashiering, selling products, Spa memberships and conducting show rounds for guests around the Spa amongst other duties.
The ideal candidate will have an interest in a health and beauty environment and possess excellent interpersonal skills, communication skills and be able to provide customer service to the highest level.
The hours of work are on a shift basis with the requirements to work shifts at weekends.
The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘Intuitive’ service delivery are key attributes to all candidates for this role.
In return for your commitment to delivering five star service and standards, we offer excellent training and development opportunities in addition to other benefits such as hotel discounts, uniforms and meals on duty.
The Lowry Hotel is renowned as a place guaranteed to ensure comfort, privacy and understated service for its guests with interiors that are contemporary and have a real sense of style.
Benefits include:
- Uniform and Meals on duty provided
- Unique team member discount rate
- Friends and family discount also available.
- Access to discounted rates with Millennium and Copthorne Hotels
- Access to online training facilities with Flow
- Death in service benefit for contracted employees
- The Lowry hotel is an equal opportunities employer.